Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: corp-kcmanagement.com
I ran this command:certbot certonly
It produced this output:
I am trying to get certification by using certbot, but I got error like this.
The DNS works good and I don't find any error in httpd-vhosts.conf file as well. Could you please check this out at your end also?
Please let me know if there are something I need to submit the information.
Certbot failed to authenticate some domains (authenticator: webroot). The Certificate Authority reported these problems:
Detail: DNS problem: query timed out looking up A for www.corp-kcmanagement.com; DNS problem: query timed out looking up AAAA for www.corp-kcmanagement.com
Hint: The Certificate Authority failed to download the temporary challenge files created by Certbot. Ensure that the listed domains serve their content from the provided --webroot-path/-w and that files created there can be downloaded from the internet.
My web server is (include version):Apache2.4.46
The operating system my web server runs on is (include version):RHEL8.3
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):no
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot):1.27.0