Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=shop4you.hu), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: shop4you.hu/www.shop4you.hu
It produced this output:
Failed authorization procedure. www.shop4you.hu (tls-sni-01): urn:acme:error:connection :: The server could not connect to the client to verify the domain :: Timeout
The following errors were reported by the server:
To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address. Additionally, please check that
your computer has a publicly routable IP address and that no
firewalls are preventing the server from communicating with the
client. If you’re using the webroot plugin, you should also verify
that you are serving files from the webroot path you provided.
My web server is (include version):
root@server:~# apache2 -v
Server version: Apache/2.4.18 (Ubuntu)
Server built: 2017-09-18T15:09:02
The operating system my web server runs on is (include version):
root@server:~# cat /etc/os-release
VERSION="16.04.3 LTS (Xenial Xerus)"
PRETTY_NAME="Ubuntu 16.04.3 LTS"
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): VestaCP Version:0.9.8 (amd64) @ HP ProLiant DL380 G5 2xQuad-Core Xeon @ 3.00GHz 32GB RAM
Before I was using CWP (CentOS Web Panel) as a control panel to manage my site, but my HDD burn out and I couldn
t save my certs. May be I still have them on your server for shop4you.hu/www.shop4you.hu and born2host.com/www.born2host.com. If they still exist on your server and its not a big problem please email me the certs and I will include them in the configs.
Btw I got my A records:
root@server:~# nslookup shop4you.hu