Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: koval.privatedns.org
I ran this command: certbot-auto renew
It produced this output:
Requesting to rerun ./certbot-auto with root privileges…
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Processing /etc/letsencrypt/renewal/koval.privatedns.org.conf
Cert is due for renewal, auto-renewing…
Plugins selected: Authenticator webroot, Installer None
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for koval.privatedns.org
Waiting for verification…
Cleaning up challenges
Attempting to renew cert (koval.privatedns.org) from /etc/letsencrypt/renewal/koval.privatedns.org.conf produced an unexpected error: Failed authorization procedure. koval.privatedns.org (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://koval.privatedns.org/.well-known/acme-challenge/ffQ7a4et83BCimZ8XfLAB29GWBMXE2c2z2QJrVpv4yo: “\r\n404 Not Found\r\n<body bgcolor=“white”>\r\n
404 Not Found
\r\n”. Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/koval.privatedns.org/fullchain.pem (failure)
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/koval.privatedns.org/fullchain.pem (failure)
1 renew failure(s), 0 parse failure(s)
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: koval.privatedns.org
Type: unauthorized
Detail: Invalid response from
http://koval.privatedns.org/.well-known/acme-challenge/ffQ7a4et83BCimZ8XfLAB29GWBMXE2c2z2QJrVpv4yo:
“\r\n404 Not Found\r\n<body
bgcolor=“white”>\r\n404 Not
\r\n
Found
”To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
My web server is (include version):
The operating system my web server runs on is (include version): Ubuntu 16.04
My hosting provider, if applicable, is: Apache
I can login to a root shell on my machine (yes or no, or I don’t know): i don’t know
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot): 0.23.0