Certbot-auto Installing Python packages failed

I ran this command:

./certbot-auto --server https://acme-v02.api.letsencrypt.org/directory -d "*.example.com" --manual --preferred-challenges dns-01 certonly

It produced this output:

Bootstrapping dependencies for RedHat-based OSes... (you can skip this with --no-bootstrap)
yum is /usr/bin/yum
yum is hashed (/usr/bin/yum)
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
Package gcc-4.8.5-36.el7_6.2.x86_64 already installed and latest version
Package augeas-libs-1.4.0-6.el7_6.1.x86_64 already installed and latest version
Package 1:openssl-1.0.2k-16.el7_6.1.x86_64 already installed and latest version
Package 1:openssl-devel-1.0.2k-16.el7_6.1.x86_64 already installed and latest version
Package libffi-devel-3.0.13-18.el7.x86_64 already installed and latest version
Package redhat-rpm-config-9.1.0-87.el7.centos.noarch already installed and latest version
Package ca-certificates-2018.2.22-70.0.el7_5.noarch already installed and latest version
Package python-devel-2.7.5-77.el7_6.x86_64 already installed and latest version
Package python-virtualenv-15.1.0-2.el7.noarch already installed and latest version
Package python-tools-2.7.5-77.el7_6.x86_64 already installed and latest version
Package python2-pip-8.1.2-7.el7.noarch already installed and latest version
Nothing to do
./certbot-auto has insecure permissions!
To learn how to fix them, visit https://community.letsencrypt.org/t/certbot-auto-deployment-best-practices/91979/
Creating virtual environment...
Installing Python packages...
Had a problem while installing Python packages.

pip prints the following errors: 
=====================================================
Collecting ConfigArgParse==0.14.0 (from -r /tmp/tmp.to9qkoBI6c/letsencrypt-auto-requirements.txt (line 7))
  Downloading http://mirrors.cloud.aliyuncs.com/pypi/packages/55/ea/f0ade52790bcd687127a302b26c1663bf2e0f23210d5281dbfcd1dfcda28/ConfigArgParse-0.14.0.tar.gz
Collecting asn1crypto==0.24.0 (from -r /tmp/tmp.to9qkoBI6c/letsencrypt-auto-requirements.txt (line 9))
  Downloading http://mirrors.cloud.aliyuncs.com/pypi/packages/ea/cd/35485615f45f30a510576f1a56d1e0a7ad7bd8ab5ed7cdc600ef7cd06222/asn1crypto-0.24.0-py2.py3-none-any.whl (101kB)
Collecting certifi==2019.3.9 (from -r /tmp/tmp.to9qkoBI6c/letsencrypt-auto-requirements.txt (line 12))
  Could not find a version that satisfies the requirement certifi==2019.3.9 (from -r /tmp/tmp.to9qkoBI6c/letsencrypt-auto-requirements.txt (line 12)) (from versions: 0.0.1, 0.0.2, 0.0.3, 0.0.4, 0.0.5, 0.0.6, 0.0.7, 0.0.8, 1.0.0, 1.0.1, 14.5.14, 2015.4.28, 2015.9.6, 2015.9.6.1, 2015.9.6.2, 2015.11.20, 2015.11.20.1, 2016.2.28, 2016.8.2, 2016.8.8, 2016.8.31, 2016.9.26, 2017.1.23, 2017.4.17, 2017.7.27, 2017.7.27.1, 2017.11.5, 2018.1.18, 2018.4.16, 2018.8.13, 2018.8.24, 2018.10.15, 2018.11.29)
No matching distribution found for certifi==2019.3.9 (from -r /tmp/tmp.to9qkoBI6c/letsencrypt-auto-requirements.txt (line 12))
=====================================================

Certbot has problem setting up the virtual environment.

We were not be able to guess the right solution from your pip 
output.

Consult https://certbot.eff.org/docs/install.html#problems-with-python-virtual-environment
for possible solutions.
You may also find some support resources at https://certbot.eff.org/support/ .

The operating system my web server runs on is (include version):

[root@iZrj94tan7zt0hgvymm5ajZ home]# lsb_release -a
LSB Version:    :core-4.1-amd64:core-4.1-noarch
Distributor ID: CentOS
Description:    CentOS Linux release 7.6.1810 (Core) 
Release:        7.6.1810
Codename:       Core

I can login to a root shell on my machine (yes or no, or I don’t know):

yes

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

[root@iZrj94tan7zt0hgvymm5ajZ home]# wget https://dl.eff.org/certbot-auto
--2019-06-14 17:32:31--  https://dl.eff.org/certbot-auto
Resolving dl.eff.org (dl.eff.org)... 151.101.40.201, 2a04:4e42:2d::201
Connecting to dl.eff.org (dl.eff.org)|151.101.40.201|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 68023 (66K) [application/octet-stream]
Saving to: ‘certbot-auto’

100%[====================================================================================================================================>] 68,023      --.-K/s   in 0.002s  

2019-06-14 17:32:31 (29.3 MB/s) - ‘certbot-auto’ saved [68023/68023]
[root@iZrj94tan7zt0hgvymm5ajZ home]# chmod 777 ./*
[root@iZrj94tan7zt0hgvymm5ajZ home]# ./certbot-auto --version
Bootstrapping dependencies for RedHat-based OSes... (you can skip this with --no-bootstrap)
yum is /usr/bin/yum
yum is hashed (/usr/bin/yum)
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
Package gcc-4.8.5-36.el7_6.2.x86_64 already installed and latest version
Package augeas-libs-1.4.0-6.el7_6.1.x86_64 already installed and latest version
Package 1:openssl-1.0.2k-16.el7_6.1.x86_64 already installed and latest version
Package 1:openssl-devel-1.0.2k-16.el7_6.1.x86_64 already installed and latest version
Package libffi-devel-3.0.13-18.el7.x86_64 already installed and latest version
Package redhat-rpm-config-9.1.0-87.el7.centos.noarch already installed and latest version
Package ca-certificates-2018.2.22-70.0.el7_5.noarch already installed and latest version
Package python-devel-2.7.5-77.el7_6.x86_64 already installed and latest version
Package python-virtualenv-15.1.0-2.el7.noarch already installed and latest version
Package python-tools-2.7.5-77.el7_6.x86_64 already installed and latest version
Package python2-pip-8.1.2-7.el7.noarch already installed and latest version
Nothing to do
./certbot-auto has insecure permissions!
To learn how to fix them, visit https://community.letsencrypt.org/t/certbot-auto-deployment-best-practices/91979/
Creating virtual environment...
Installing Python packages...
Had a problem while installing Python packages.

pip prints the following errors: 
=====================================================
Collecting ConfigArgParse==0.14.0 (from -r /tmp/tmp.jrRD5P3t8I/letsencrypt-auto-requirements.txt (line 7))
  Downloading http://mirrors.cloud.aliyuncs.com/pypi/packages/55/ea/f0ade52790bcd687127a302b26c1663bf2e0f23210d5281dbfcd1dfcda28/ConfigArgParse-0.14.0.tar.gz
Collecting asn1crypto==0.24.0 (from -r /tmp/tmp.jrRD5P3t8I/letsencrypt-auto-requirements.txt (line 9))
  Downloading http://mirrors.cloud.aliyuncs.com/pypi/packages/ea/cd/35485615f45f30a510576f1a56d1e0a7ad7bd8ab5ed7cdc600ef7cd06222/asn1crypto-0.24.0-py2.py3-none-any.whl (101kB)
Collecting certifi==2019.3.9 (from -r /tmp/tmp.jrRD5P3t8I/letsencrypt-auto-requirements.txt (line 12))
  Could not find a version that satisfies the requirement certifi==2019.3.9 (from -r /tmp/tmp.jrRD5P3t8I/letsencrypt-auto-requirements.txt (line 12)) (from versions: 0.0.1, 0.0.2, 0.0.3, 0.0.4, 0.0.5, 0.0.6, 0.0.7, 0.0.8, 1.0.0, 1.0.1, 14.5.14, 2015.4.28, 2015.9.6, 2015.9.6.1, 2015.9.6.2, 2015.11.20, 2015.11.20.1, 2016.2.28, 2016.8.2, 2016.8.8, 2016.8.31, 2016.9.26, 2017.1.23, 2017.4.17, 2017.7.27, 2017.7.27.1, 2017.11.5, 2018.1.18, 2018.4.16, 2018.8.13, 2018.8.24, 2018.10.15, 2018.11.29)
No matching distribution found for certifi==2019.3.9 (from -r /tmp/tmp.jrRD5P3t8I/letsencrypt-auto-requirements.txt (line 12))
=====================================================

Certbot has problem setting up the virtual environment.

We were not be able to guess the right solution from your pip 
output.

Consult https://certbot.eff.org/docs/install.html#problems-with-python-virtual-environment
for possible solutions.
You may also find some support resources at https://certbot.eff.org/support/ .

I just wanted to get a certificate fro my own domain, and the centos server is installed just now. It’s pure.

I tried

./certbot-auto --server https://acme-v02.api.letsencrypt.org/directory -d "*.example.com" --manual --preferred-challenges dns-01 certonly

several times(including server restart), but all failed with the same error msgs.

Cloud someone give me any advice? Thanks a lot in advance.

Hi @liu

that’s a know problem.

Please read

yes, worked out.

On centos 7, pip.conf file is located in /root/.pip/pip.conf, after delete it, all going well.

Thanks…

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