Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
It produced this output: josepy.errors.DeserializationError: Deserialization error: The following fields are required: creation_dt,creation_host
[When first installed, I was able to create 4 certificates successfully. When I returned a few days later I started getting this error message and it has persisted.]
My web server is (include version):
The operating system my web server runs on is (include version): ubuntu 24.04 w/apache
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): 4.1.1