Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: https://bear.systems
I ran this command: /opt/letsencrypt/bin/letsencrypt renew && /sbin/service nginx restart > /dev/null 2>&1
It produced this output:
Processing /etc/letsencrypt/renewal/bear.systems.conf
Cert is due for renewal, auto-renewing…
Plugins selected: Authenticator webroot, Installer None
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for bear.systems
Waiting for verification…
Cleaning up challenges
Attempting to renew cert (bear.systems) from /etc/letsencrypt/renewal/bear.systems.conf produced an unexpected error: Failed authorization procedure. bear.systems (http-01): urn:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from https://bear.systems/.well-known/acme-challenge/_gYrRIJRnK52yzK4nak0dEvRjhRNEOADM-jIMYOEgmo [54.202.30.101]: “\r\n404 Not Found\r\n\r\n
404 Not Found
\r\nnginx\r\n”. Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/bear.systems/fullchain.pem (failure)
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/bear.systems/fullchain.pem (failure)
1 renew failure(s), 0 parse failure(s)
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: bear.systems
Type: unauthorized
Detail: Invalid response from
https://bear.systems/.well-known/acme-challenge/_gYrRIJRnK52yzK4nak0dEvRjhRNEOADM-jIMYOEgmo
[54.202.30.101]: “\r\n404 Not
Found\r\n\r\n404 Not
\r\n
Found
nginx\r\n”To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
My web server is (include version): Nginx 1.17.0, PHP 7.2.19, Percona MySQL 5.6.44, WP-CLI 2.1.0
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is: Amazon
I can login to a root shell on my machine (yes or no, or I don’t know): I login as Sudo
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): No
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot): Does not work