Cerbot Renewal Error

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Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: my.immerseme.co

I ran this command: sudo certbot renew --dry-run

It produced this output:

Saving debug log to /var/log/letsencrypt/letsencrypt.log

Processing /etc/letsencrypt/renewal/immerseme.4thmedia.co.nz.conf

Cert not due for renewal, but simulating renewal for dry run
Plugins selected: Authenticator dns-cloudflare, Installer None
Renewing an existing certificate
Attempting to renew cert (immerseme.4thmedia.co.nz) from /etc/letsencrypt/renewal/immerseme.4thmedia.co.nz.conf produced an unexpected error: urn:ietf:params:acme:error:malformed :: The request message was malformed :: Method not allowed. Skippin
g.

Processing /etc/letsencrypt/renewal/my.immerseme.co.conf

Cert is due for renewal, auto-renewing…
Plugins selected: Authenticator dns-cloudflare, Installer None
Renewing an existing certificate
Performing the following challenges:
dns-01 challenge for my.immerseme.co
Unsafe permissions on credentials configuration file: /root/.config/certbot/cloudflare.ini
Cleaning up challenges
Attempting to renew cert (my.immerseme.co) from /etc/letsencrypt/renewal/my.immerseme.co.conf produced an unexpected error: Unable to determine zone_id for my.immerseme.co using zone names: [‘my.immerseme.co’, ‘immerseme.co’, ‘co’]. Please confir
m that the domain name has been entered correctly and is already associated with the supplied Cloudflare account… Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/immerseme.4thmedia.co.nz/fullchain.pem (failure)
/etc/letsencrypt/live/my.immerseme.co/fullchain.pem (failure)

** DRY RUN: simulating ‘certbot renew’ close to cert expiry
** (The test certificates below have not been saved.)
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/immerseme.4thmedia.co.nz/fullchain.pem (failure)
/etc/letsencrypt/live/my.immerseme.co/fullchain.pem (failure)
** DRY RUN: simulating ‘certbot renew’ close to cert expiry
** (The test certificates above have not been saved.)

2 renew failure(s), 0 parse failure(s)

My web server is (include version): Cloudflare

The operating system my web server runs on is (include version): Linux Ubuntu?

My hosting provider, if applicable, is: Cloudflare

I can login to a root shell on my machine (yes or no, or I don’t know): Yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): No

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): certbot 0.31.0

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I am new to using certbot and renewing certificates in general. I am the new maintainer of this website the previous company 4thMedia set up the certificate. I do not need to renew the immerseme.4thmedia.co.nz URL, just need to renew my.immerseme.co, is there anyway I can specify which certificate to renew and also fix the errors that are being produced? I think it might have to do with the singular ‘co’ domain name but don’t want to make any changes without knowing for sure. Any help is appreciated!

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Yes, but you have to use the "cert name".in the renew command line.
[otherwise it will try to renew ALL certs - not exactly a bad thing thou]
You can get the "cert name" with this command output:
sudo cerbot certificates

As for:

We may need to look at the renewal conf files and see what is causing errors.

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It seems that CloudFlare account is not associated with those domain names.
Perhaps it has been changed (recently).
In any case, you will need to verify the account settings before reattempting a renewal for this cert.

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