Can't renew my certificate

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My domain is:

I ran this command: certbot renewal

It produced this output:
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/ (failure)
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
1 renew failure(s), 0 parse failure(s)

 - The following errors were reported by the server:

   Type:   unauthorized
   Detail: Invalid response from
   []: "<!DOCTYPE html>\n<html class=\"passbolt no-js
   no-passboltplugin version\" lang=\"en\">\n<head>\n    <meta
   charset=\"utf-8\"/>\n    <title>"

   To fix these errors, please make sure that your domain name was
   entered correctly and the DNS A/AAAA record(s) for that domain
   contain(s) the right IP address.
root@passbolt-s-1vcpu-1gb-fra1-01:/etc/nginx# certbot certificates
Saving debug log to /var/log/letsencrypt/letsencrypt.log

My web server is (include version):
Distributor ID: Ubuntu
Description: Ubuntu 18.04.2 LTS
Release: 18.04
Codename: bionic

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is: digitalocean

I can login to a root shell on my machine (yes or no, or I don’t know): yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): certbot 0.31.0

and now I also have hit the rate-limit.

Now I don’t no how to proceed, please help.

Thanks Nikolai

Hi @grafruessel

checking the url

there is something like


Not Found

The requested address was not found on this server. Please double check the url. Maybe the page was deleted or moved.


Checking the source code there is something

     ____                  __          ____
       / __ \____  _____ ____/ /_  ____  / / /_
      / /_/ / __ `/ ___/ ___/ __ \/ __ \/ / __/
     / ____/ /_/ (__  )__  ) /_/ / /_/ / / /_
    /_/    \__,_/____/____/_.___/\____/_/\__/

    Open source password manager for teams
    Copyright (c) Passbolt SARL (

Looks like there is another program that answers.

You use a nginx, there is a check of your domain ( ):

What’s your root?

Create the two subdirectories


there a file (file name 1234), then check, if you are able to load that file via

If that works, you have found your correct webroot. Then use it:

certbot run -a webroot -i nginx -w yourRoot -d

Hi Juergen, thanks that helped.
for me new to shell I had to figure chown out.
But after that all fine.


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