Hello @chandru003,
Using the online tool Let's Debug yields these results https://letsdebug.net/nikkahtest1.theworkpc.com/1620025
The second ERROR states "Timeout during connect (likely firewall problem)"
ANotWorking
Error
nikkahtest1.theworkpc.com has an A (IPv4) record (60.243.32.180) but a request to this address over port 80 did not succeed. Your web server must have at least one working IPv4 or IPv6 address.
A timeout was experienced while communicating with nikkahtest1.theworkpc.com/60.243.32.180: Get "http://nikkahtest1.theworkpc.com/.well-known/acme-challenge/letsdebug-test": context deadline exceeded
Trace:
@0ms: Making a request to http://nikkahtest1.theworkpc.com/.well-known/acme-challenge/letsdebug-test (using initial IP 60.243.32.180)
@0ms: Dialing 60.243.32.180
@10001ms: Experienced error: context deadline exceeded
IssueFromLetsEncrypt
Error
A test authorization for nikkahtest1.theworkpc.com to the Let's Encrypt staging service has revealed issues that may prevent any certificate for this domain being issued.
60.243.32.180: Fetching http://nikkahtest1.theworkpc.com/.well-known/acme-challenge/GIri6y5EsaL8m4mUq4R0pjv21CJMe-XMgCp2YVq3UkQ: Timeout during connect (likely firewall problem)
Also this indicates a firewall problem
$ nmap -Pn -p80,443 nikkahtest1.theworkpc.com
Starting Nmap 7.80 ( https://nmap.org ) at 2023-09-23 20:48 UTC
Nmap scan report for nikkahtest1.theworkpc.com (60.243.32.180)
Host is up.
PORT STATE SERVICE
80/tcp filtered http
443/tcp filtered https
Nmap done: 1 IP address (1 host up) scanned in 3.33 seconds