Cant certbot renew

My domain is: dekranasda.tobakab.go.id

My web server is : Apache/2.4.6 (CentOS)

The operating system my web server runs on is : CentOS7

I can login to a root shell on my machine : yes

The version of my client is : certbot 1.11.0

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Hello @reinhardws, welcome to the Let's Encrypt community. :slightly_smiling_face:

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: dekranasda.tobakab.go.id

I ran this command: certbot renew

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot --version):

Thank you for assisting us in helping YOU!

2 Likes

Looks like you filter Ports 80 & 443

$ nmap -Pn -p80,443 dekranasda.tobakab.go.id
Starting Nmap 7.80 ( https://nmap.org ) at 2024-01-23 03:48 UTC
Nmap scan report for dekranasda.tobakab.go.id (103.16.48.156)
Host is up.

PORT    STATE    SERVICE
80/tcp  filtered http
443/tcp filtered https

Nmap done: 1 IP address (1 host up) scanned in 7.56 seconds

Also see https://letsdebug.net/dekranasda.tobakab.go.id/1779355 has ERRORs.

ANotWorking
ERROR
dekranasda.tobakab.go.id has an A (IPv4) record (103.16.48.156) but a request to this address over port 80 did not succeed. Your web server must have at least one working IPv4 or IPv6 address.
A timeout was experienced while communicating with dekranasda.tobakab.go.id/103.16.48.156: Get "http://dekranasda.tobakab.go.id/.well-known/acme-challenge/letsdebug-test": context deadline exceeded

Trace:
@0ms: Making a request to http://dekranasda.tobakab.go.id/.well-known/acme-challenge/letsdebug-test (using initial IP 103.16.48.156)
@6ms: Dialing 103.16.48.156
@10001ms: Experienced error: context deadline exceeded
IssueFromLetsEncrypt
ERROR
A test authorization for dekranasda.tobakab.go.id to the Let's Encrypt staging service has revealed issues that may prevent any certificate for this domain being issued.
103.16.48.156: Fetching http://dekranasda.tobakab.go.id/.well-known/acme-challenge/jQetId6KM5cjbS1f-W7ChPaq5UTOtYZRoWpxNByGcyg: Timeout during connect (likely firewall problem)
2 Likes

Is your httpd server running right now?

If not, would you start it and leave it running? It is difficult to debug the --standalone method and testing with Apache first will help. Thanks

3 Likes

httpd server already running

Can't connect with HTTP or HTTPS. Probably a firewall. Might be other communications config. You need to be able to reach your server with HTTP on port 80 for --standalone to work. Easier to test with your Apache running and try to get HTTP or HTTPS working.

curl -i -m10 http://dekranasda.tobakab.go.id
curl: (28) Connection timed out after 10001 milliseconds

curl -i -m10 https://dekranasda.tobakab.go.id
curl: (28) Connection timed out after 10001 milliseconds

If you don't have a machine on the public internet try a mobile phone with wifi disabled to use your carrier network. Or, use https://letsdebug.net to test HTTP on port 80.

3 Likes

how to get it work? im nubie here
thx

1 Like

how can i unfilter the port?

You need a working web site before you can secure it.
This is not a forum for "how to create a web site".

4 Likes

Usually the firewall(s), including the ISP.

2 Likes

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