Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: guillotine-england.co.uk
I ran this command: I want to renew an existing Lets Encrypt SSL on this domain. It expired two days ago.
It produced this output: Error: Could not issue a Let’s Encrypt SSL/TLS certificate for guillotine-england.co.uk.
The authorization token is not available at http://guillotine-england.co.uk/.well-known/acme-challenge/UpHVNE7oVQ0qGCNBdV35oSW05Obxj_iQYXmdymQp7iw.
To resolve the issue, make it is possible to download the token file via the above URL.
My web server is (include version): A Heart VPS
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is: Heart VPS
I can login to a root shell on my machine (yes or no, or I don’t know): No its an VPS so Heart don’t allow
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Plesk