Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: rvatana.com
I ran this command: sudo certbot --nginx
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Which names would you like to activate HTTPS for?
1: rvatana.com
2: engine.rvatana.com
3: www.rvatana.com
Select the appropriate numbers separated by commas and/or spaces, or leave input
blank to select all options shown (Enter 'c' to cancel): 1
Requesting a certificate for rvatana.com
Certbot failed to authenticate some domains (authenticator: nginx). The Certificate Authority reported these problems:
Domain: rvatana.com
Type: unauthorized
Detail: 217.174.149.212: Invalid response from http://rvatana.com/.well-known/acme-challenge/rSJWOB4kvU93-vHb6IUZqSNnpopr5fxcMS11jnqQSEM: 404
Hint: The Certificate Authority failed to verify the temporary nginx configuration changes made by Certbot. Ensure the listed domains point to this nginx server and that it is accessible from the internet.
Some challenges have failed.
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details.
My web server is (include version): VPS(contabo)
The operating system my web server runs on is (include version): Ubuntu 22.04.2 LTS
My hosting provider, if applicable, is: Kenya Web
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): certbot 1.21.0
output of /var/log/letsencrypt/letsencrypt.log shown below
2023-10-17 20:32:31,837:DEBUG:acme.client:Storing nonce: woYK9auK7X3LbtFiBBMKWBTbQ7URLLP_a_pWUg-hKwP8man5rEc
2023-10-17 20:32:31,837:INFO:certbot._internal.auth_handler:Challenge failed for domain rvatana.com
2023-10-17 20:32:31,837:INFO:certbot._internal.auth_handler:http-01 challenge for rvatana.com
2023-10-17 20:32:31,837:DEBUG:certbot._internal.display.obj:Notifying user:
Certbot failed to authenticate some domains (authenticator: nginx). The Certificate Authority reported these problems:
Domain: rvatana.com
Type: unauthorized
Detail: 217.174.149.212: Invalid response from http://rvatana.com/.well-known/acme-challenge/rSJWOB4kvU93-vHb6IUZqSNnpopr5fxcMS11jnqQSEM: 404
Hint: The Certificate Authority failed to verify the temporary nginx configuration changes made by Certbot. Ensure the listed domains point to this nginx server and that it is accessible from the internet.
2023-10-17 20:32:31,838:DEBUG:certbot._internal.error_handler:Encountered exception:
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/certbot/_internal/auth_handler.py", line 90, in handle_authorizations
self._poll_authorizations(authzrs, max_retries, best_effort)
File "/usr/lib/python3/dist-packages/certbot/_internal/auth_handler.py", line 178, in _poll_authorizations
raise errors.AuthorizationError('Some challenges have failed.')
certbot.errors.AuthorizationError: Some challenges have failed.
2023-10-17 20:32:31,838:DEBUG:certbot._internal.error_handler:Calling registered functions
2023-10-17 20:32:31,838:INFO:certbot._internal.auth_handler:Cleaning up challenges
2023-10-17 20:32:32,949:DEBUG:certbot._internal.log:Exiting abnormally:
Traceback (most recent call last):
File "/usr/bin/certbot", line 33, in
sys.exit(load_entry_point('certbot==1.21.0', 'console_scripts', 'certbot')())
File "/usr/lib/python3/dist-packages/certbot/main.py", line 15, in main
return internal_main.main(cli_args)
File "/usr/lib/python3/dist-packages/certbot/_internal/main.py", line 1574, in main
return config.func(config, plugins)
File "/usr/lib/python3/dist-packages/certbot/_internal/main.py", line 1287, in run
new_lineage = _get_and_save_cert(le_client, config, domains,
File "/usr/lib/python3/dist-packages/certbot/_internal/main.py", line 133, in _get_and_save_cert
lineage = le_client.obtain_and_enroll_certificate(domains, certname)
File "/usr/lib/python3/dist-packages/certbot/_internal/client.py", line 459, in obtain_and_enroll_certificate
cert, chain, key, _ = self.obtain_certificate(domains)
File "/usr/lib/python3/dist-packages/certbot/_internal/client.py", line 389, in obtain_certificate
orderr = self._get_order_and_authorizations(csr.data, self.config.allow_subset_of_names)
File "/usr/lib/python3/dist-packages/certbot/_internal/client.py", line 439, in _get_order_and_authorizations
authzr = self.auth_handler.handle_authorizations(orderr, self.config, best_effort)
File "/usr/lib/python3/dist-packages/certbot/_internal/auth_handler.py", line 90, in handle_authorizations
self._poll_authorizations(authzrs, max_retries, best_effort)
File "/usr/lib/python3/dist-packages/certbot/_internal/auth_handler.py", line 178, in _poll_authorizations
raise errors.AuthorizationError('Some challenges have failed.')
certbot.errors.AuthorizationError: Some challenges have failed.
2023-10-17 20:32:32,950:ERROR:certbot._internal.log:Some challenges have failed.
