Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: riyadh.ye
I ran this command:
Issue new Lets Encrypt certificate
It produced this output:
Could not issue an SSL/TLS certificate for riyadh.ye
Could not issue a Let's Encrypt SSL/TLS certificate for riyadh.ye .
Perhaps this domain is at risk group and is blacklisted on the Let's Encrypt side.
See the related Knowledge Base article for details.
Invalid response from https://acme-v02.api.letsencrypt.org/acme/new-order.
Detail: Error creating new order :: Cannot issue for "riyadh.ye": Domain name is an ICANN TLD
The operating system my web server runs on is (include version): cloudlinux
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Plesk Obsidian