Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: ithelpdesk.site
I ran this command: wacs.exe
It produced this output:
A simple Windows ACMEv2 client (WACS)
Software version 2.1.10.896 (RELEASE, PLUGGABLE)
ACME server https://acme-v02.api.letsencrypt.org/
IIS version 10.0
Running with administrator credentials
Scheduled task not configured yet
Please report issues at https://github.com/win-acme/win-acme
N: Create certificate (default settings)
M: Create certificate (full options)
R: Run renewals (0 currently due)
A: Manage renewals (0 total)
O: More options…
Q: Quit
My web server is (include version): IIS 10
The operating system my web server runs on is (include version):
Windows Server 2019 version 1809 (Build 17763.737)
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):yes I can manage my site
[ithelpdesk.site] Authorizing…
[ithelpdesk.site] Authorizing using http-01 validation (SelfHosting)
[ithelpdesk.site] Authorization result: invalid
[ithelpdesk.site] {
“type”: “urn:ietf:params:acme:error:unauthorized”,
“detail”: “Invalid response from http://ithelpdesk.site/.well-known/acme-challenge/ryUnAfu6fHrgiVYmFxl7ToHg2Fost6b8wjqKWLPXEUI [34.102.136.180]: “<!doctype html><html lang=\“en\”><meta http-equiv=\“content-type\” content=\“text/html;charset=utf-8\”><meta name=\“viewport\” con””,
“status”: 403
}
I am getting this error