Cannot activate my SSL certificate to my apache2 ubuntu server

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My domain is:

I ran this command: I just followed the instruction video available to their website

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version): ubuntu 22.0

My hosting provider, if applicable, is: SSL trust

I can login to a root shell on my machine (yes or no, or I don't know):yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): ubuntu terminal

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): not using certbot

Welcome @frank143

Can you explain which website that was? Are you talking about SSL Trust, moodle, Apache, AWS or some other site? I see several components involved.

Also, what is the symptom you see?

I can't connect to your domain using HTTPS. The connection just times out as if port 443 is not properly configured. Is this the problem you see?

I can reach your domain just fine using HTTP (port 80).


I purchase SSL certificate via SSL Trust, moodle is my main website via apache and the server is thru AWS lightsail instance.,

here is my code via 000-default.conf should i add the 443?

<VirtualHost *:80>
        ServerAdmin webmaster@localhost
        DocumentRoot /var/www/html/learn
       Redirect "/" ""
        ErrorLog ${APACHE_LOG_DIR}/error.log
        CustomLog ${APACHE_LOG_DIR}/access.log combined

You had a certificate already from Let's Encrypt that did not cost anything. I don't know why you would have then purchased one from them.

Yes You need a virtual host for port 443 and its SSL configuration. You can use the below site for help. I do not recommend enabling OCSP or HSTS Strict Transport until you know for sure what those do they are very advanced features which can cause problems.


If you want to continue to use your SSL Trust purchased certificate, I recommend getting in touch with SSL Trust with regard to the further use of that certificate.

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