Cannot activate my SSL certificate to my apache2 ubuntu server

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1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: login.woogedu.com

I ran this command: I just followed the instruction video available to their website

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version): ubuntu 22.0

My hosting provider, if applicable, is: SSL trust

I can login to a root shell on my machine (yes or no, or I don't know):yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): ubuntu terminal

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): not using certbot

2

Welcome @frank143

Can you explain which website that was? Are you talking about SSL Trust, moodle, Apache, AWS or some other site? I see several components involved.

Also, what is the symptom you see?

I can't connect to your domain using HTTPS. The connection just times out as if port 443 is not properly configured. Is this the problem you see?

I can reach your domain just fine using HTTP (port 80).

3

I purchase SSL certificate via SSL Trust, moodle is my main website via apache and the server is thru AWS lightsail instance.,

here is my code via 000-default.conf should i add the 443?

<VirtualHost *:80>
        ServerAdmin webmaster@localhost
        DocumentRoot /var/www/html/learn
        ServerName login.woogedu.com
        ServerAlias www.login.woogedu.com
       Redirect "/" "https://login.woogedu.com"
        ErrorLog ${APACHE_LOG_DIR}/error.log
        CustomLog ${APACHE_LOG_DIR}/access.log combined
</VirtualHost>
4

You had a certificate already from Let's Encrypt that did not cost anything. I don't know why you would have then purchased one from them.

Yes You need a virtual host for port 443 and its SSL configuration. You can use the below site for help. I do not recommend enabling OCSP or HSTS Strict Transport until you know for sure what those do they are very advanced features which can cause problems.

5

If you want to continue to use your SSL Trust purchased certificate, I recommend getting in touch with SSL Trust with regard to the further use of that certificate.