Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: chicandshopqatar.com
I ran this command: sudo certbot certonly --cert-name chicandshopqatar.com -d chicandshopqatar.com -d www.chicandshopqatar.com
It produced this output: Saving debug log to /var/log/letsencrypt/letsencrypt.log
How would you like to authenticate with the ACME CA?
1: Nginx Web Server plugin (nginx)
2: Spin up a temporary webserver (standalone)
3: Place files in webroot directory (webroot)
Select the appropriate number [1-3] then [enter] (press 'c' to cancel): 1
Plugins selected: Authenticator nginx, Installer None
An unexpected error occurred:
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/urllib3/contrib/pyopenssl.py", line 485, in wrap_socket
cnx.do_handshake()
File "/usr/lib/python3/dist-packages/OpenSSL/SSL.py", line 1915, in do_handshake
self._raise_ssl_error(self._ssl, result)
File "/usr/lib/python3/dist-packages/OpenSSL/SSL.py", line 1640, in _raise_ssl_error
raise SysCallError(-1, "Unexpected EOF")
OpenSSL.SSL.SysCallError: (-1, 'Unexpected EOF')
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/urllib3/connectionpool.py", line 665, in urlopen
httplib_response = self._make_request(
File "/usr/lib/python3/dist-packages/urllib3/connectionpool.py", line 376, in _make_request
self._validate_conn(conn)
File "/usr/lib/python3/dist-packages/urllib3/connectionpool.py", line 996, in validate_conn
conn.connect()
File "/usr/lib/python3/dist-packages/urllib3/connection.py", line 366, in connect
self.sock = ssl_wrap_socket(
File "/usr/lib/python3/dist-packages/urllib3/util/ssl.py", line 370, in ssl_wrap_socket
return context.wrap_socket(sock, server_hostname=server_hostname)
File "/usr/lib/python3/dist-packages/urllib3/contrib/pyopenssl.py", line 491, in wrap_socket
raise ssl.SSLError("bad handshake: %r" % e)
ssl.SSLError: ("bad handshake: SysCallError(-1, 'Unexpected EOF')",)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/requests/adapters.py", line 439, in send
resp = conn.urlopen(
File "/usr/lib/python3/dist-packages/urllib3/connectionpool.py", line 719, in urlopen
retries = retries.increment(
File "/usr/lib/python3/dist-packages/urllib3/util/retry.py", line 436, in increment
raise MaxRetryError(_pool, url, error or ResponseError(cause))
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='acme-v02.api.letsencrypt.org', port=443): Max retries exceeded with url: /directory (Caused by SSLError(SSLError("bad handshake: SysCallError(-1, 'Unexpected EOF')")))
During handling of the above exception, another exception occurred:
requests.exceptions.SSLError: HTTPSConnectionPool(host='acme-v02.api.letsencrypt.org', port=443): Max retries exceeded with url: /directory (Caused by SSLError(SSLError("bad handshake: SysCallError(-1, 'Unexpected EOF')")))
Please see the logfiles in /var/log/letsencrypt for more details.
My web server is (include version): nginx/1.18.0 (Ubuntu)
The operating system my web server runs on is (include version): Ubuntu 20.04
My hosting provider, if applicable, is: namecheap
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): certbot 0.40.0 certbot-auto: command not found