Hi:
First: Happy Holidays and a Happy New Year to all!
I've deployed Cloudflare on my site hosted on Windows Server recentely, which had active, functional Let's Encrypt (LE) certificates running on it. Upon activation, anyone trying to access microsafe.com.br gets the error ERR_TOO_MANY_REDIRECTS.
Upon reading Clouflare's documentation, it looks like they provide an Universal SSL certificate, and if my server is redirecting HTTP calls to HTTPS (which it is), this may be one of the culprits. It cites another SSL certificates issues as well that may cause this error in this article: ERR_TOO_MANY_REDIRECTS · Cloudflare SSL/TLS docs
My hosting provider, so far, has been unable to help me with this matter and I frankly don't have the expertise to research this issue on my own, even reading the article above.
So I'm wondering if there's an easy way to temporarily disable my LE certificates on my Windows Server host, in order to check if Cloudflare is really having issues with it. This looks like it could be a simple process that would give me a clue where the problem is. If it's indeed possible to do that, I would greatly appreciate step-by-step instructions on how to temporarily disable LE on my server and, later, reactivate it upon demand, because, as I've said, I reallly lack expertise to do that on my own.
Thanks in advance.
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: www.microsafe.com.br
I ran this command: N/A
It produced this output: N/A
My web server is (include version): IIS 8.0
The operating system my web server runs on is (include version): Windows Server 2012
My hosting provider, if applicable, is: Mochahost.com
I can login to a root shell on my machine (yes or no, or I don't know): Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): No
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): N/A