Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: www.reasyshare.com
It produced this output:
_ 2018/09/28 11:32:25 [INFO][www.reasyshare.com] acme: Obtaining bundled SAN certificate_
2018/09/28 11:32:25 [INFO][www.reasyshare.com] AuthURL: https://acme-v02.api.letsencrypt.org/acme/authz/zorUrp8yRkbO9EPuu14t0m14RtqVab8YxWxxtkkVDpo
2018/09/28 11:32:25 [INFO][www.reasyshare.com] acme: Trying to solve HTTP-01
2018/09/28 11:32:31 Could not obtain certificates
_ acme: Error -> One or more domains had a problem:_
[www.reasyshare.com] acme: Error 403 - urn:ietf:params:acme:error:unauthorized - Invalid response from http://www.reasyshare.com/.well-known/acme-challenge/DGU_5Bj90y1yLcli1gB7mrC19wn3a1mnzYiLx5DJQT8: “\n<html lang=“en”>\n\n<meta charset=“utf-8”>\nError\n\n\n
Cannot GET /.well-known/”
My web server is (include version): Apache/2.4.33
The operating system my web server runs on is (include version): Ubuntu 16.04.4 LTS
My hosting provider, if applicable, is: Amazon=>LightSail +Route53
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no
Any help ,thanks!