I have had this certificate in place for a long time and it always auto-renewed previously, but now it is failing to auto-renew. Thanks!
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
sudo certbot renew --dry-run
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Processing /etc/letsencrypt/renewal/neuroxy.langneurosci.org.conf
Cert is due for renewal, auto-renewing...
Plugins selected: Authenticator apache, Installer apache
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for neuroxy.langneurosci.org
Waiting for verification...
Cleaning up challenges
Attempting to renew cert (neuroxy.langneurosci.org) from /etc/letsencrypt/renewal/neuroxy.langneurosci.org.conf produced an unexpected error: Failed authorization procedure. neuroxy.langneurosci.org (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: 160.129.198.244: Invalid response from http://neuroxy.langneurosci.org/.well-known/acme-challenge/EHU1nWjpHzFs1O87h_oM2XHiz0fPDqlPSdmlSpXX8c8: 503. Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/neuroxy.langneurosci.org/fullchain.pem (failure)
** DRY RUN: simulating 'certbot renew' close to cert expiry
** (The test certificates below have not been saved.)
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/neuroxy.langneurosci.org/fullchain.pem (failure)
** DRY RUN: simulating 'certbot renew' close to cert expiry
** (The test certificates above have not been saved.)
1 renew failure(s), 0 parse failure(s)
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: neuroxy.langneurosci.org
Type: unauthorized
Detail: 160.129.198.244: Invalid response from
http://neuroxy.langneurosci.org/.well-known/acme-challenge/EHU1nWjpHzFs1O87h_oM2XHiz0fPDqlPSdmlSpXX8c8:
503To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
My web server is (include version):
apache2 2.4.29-1ubuntu4.22
The operating system my web server runs on is (include version):
Ubuntu 18.04.6 LTS
My hosting provider, if applicable, is:
medical center
I can login to a root shell on my machine (yes or no, or I don't know):
yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):
certbot 0.31.0