Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: www.natefi.eu
I ran this command:sudo certbot --apache -d natefi.eu -d www.natefi.eu
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator apache, Installer apache
You have an existing certificate that contains a portion of the domains you
requested (ref: /etc/letsencrypt/renewal/natefi.eu.conf)
It contains these names: natefi.eu
You requested these names for the new certificate: natefi.eu, www.natefi.eu.
Do you want to expand and replace this existing certificate with the new
certificate?
(E)xpand/©ancel: e
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for www.natefi.eu
Waiting for verification…
Cleaning up challenges
Failed authorization procedure. www.natefi.eu (http-01): urn:ietf:params:acme:error:dns :: No valid IP addresses found for www.natefi.eu
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: www.natefi.eu
Type: None
Detail: No valid IP addresses found for www.natefi.eu
My web server is (include version):Apache version 2.4.29
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:Ubuntu Linux 18.04.1
I can login to a root shell on my machine (yes or no, or I don’t know):yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):no
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):certbot 0.31.0