Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
sudo certbot certonly --manual --preferred-challenges=dns -d volo-fit.com -d workouts.volo-fit.com
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator manual, Installer None
Certificate is due for renewal, auto-renewing...
Renewing an existing certificate for volo-fit.com and workouts.volo-fit.com
An unexpected error occurred:
FileExistsError: [Errno 17] File exists: '/etc/letsencrypt/archive/volo-fit.com/privkey2.pem'
My web server is (include version):
n/a
The operating system my web server runs on is (include version):
Ubuntu 20.04
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
No
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):
certbot 1.18.0
Following directions left by my predecessor, I logged into the machine and executed
sudo rm -r /etc/letsencrypt/archive/volo-fit.com
sudo cp -Rp /etc/letsencrypt/live/volo-fit.com /etc/letsencrypt/archive/
I believe certbot self-maintains this archive directory, I believe he thought he was doing it. However trying to move on...
sudo certbot certonly --manual --preferred-challenges=dns -d volo-fit.com -d workouts.volo-fit.com --dry-run
This produces the DNS changes to make and after making them, it says the dry run was successful.
Then I take out the dry-run part and get the error:
FileExistsError: [Errno 17] File exists: '/etc/letsencrypt/archive/volo-fit.com/privkey2.pem'
I backed up the /etc/letsencrypt directory (I know, too late). Then based on some other support entries, I tried a few things but they all gave me errors in regards to missing .pem files or pem files that are present. Then I hit the rate-limit of 5 attempts on the same hosts.
Now I have 8 days to renew my cert, a 7 day ban, and because the dry-run works but live fails, I have only 5 tries left to succeed.. I'm willing to start over but I worry just clearing it and reinstalling certbot won't do what I need. Help?
Thank you in advance- John