Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:www.maritimeplatform.com
I ran this command:sudo certbot --apache -d maritimeplatform.com -d www.maritimeplatform.com
It produced this output:An unexpected error occurred:
ModuleNotFoundError: No module named 'acme.magic_typing'(but when check status of this package-it says latest version available)
My web server is (include version):apache 3.10
The operating system my web server runs on is (include version):ubuntu 16.04
My hosting provider, if applicable, is:hostinger,vps
I can login to a root shell on my machine (yes or no, or I don't know):yes i can
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):yes i can webmin
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):not able to install certbot
the log file
2023-03-12 06:48:03,828:DEBUG:certbot._internal.log:Exiting abnormally:
Traceback (most recent call last):
File "/usr/local/bin/certbot", line 8, in
sys.exit(main())
File "/usr/local/lib/python3.10/dist-packages/certbot/main.py", line 19, in main
return internal_main.main(cli_args)
File "/usr/local/lib/python3.10/dist-packages/certbot/_internal/main.py", line 1835, in main
plugins = plugins_disco.PluginsRegistry.find_all()
File "/usr/local/lib/python3.10/dist-packages/certbot/_internal/plugins/disco.py", line 192, in find_all
cls._load_entry_point(entry_point, plugins)
File "/usr/local/lib/python3.10/dist-packages/certbot/_internal/plugins/disco.py", line 199, in _load_entry_point
plugin_ep = PluginEntryPoint(entry_point)
File "/usr/local/lib/python3.10/dist-packages/certbot/_internal/plugins/disco.py", line 40, in init
self.plugin_cls: Type[interfaces.Plugin] = entry_point.load()
File "/usr/local/lib/python3.10/dist-packages/pkg_resources/init.py", line 2517, in load
return self.resolve()
File "/usr/local/lib/python3.10/dist-packages/pkg_resources/init.py", line 2523, in resolve
module = import(self.module_name, fromlist=['name'], level=0)
File "/usr/lib/python3/dist-packages/certbot_apache/entrypoint.py", line 4, in
from certbot_apache import configurator
File "/usr/lib/python3/dist-packages/certbot_apache/configurator.py", line 17, in
from acme.magic_typing import Any, DefaultDict, Dict, List, Set, Union # pylint: disable=unused-import, no-name-in-module
ModuleNotFoundError: No module named 'acme.magic_typing'
2023-03-12 06:48:03,828:ERROR:certbot._internal.log:An unexpected error occurred:
2023-03-12 06:48:03,828:ERROR:certbot._internal.log:ModuleNotFoundError: No module named 'acme.magic_typing'