Please fill out the fields below so we can help you better.
My domain is:http://hepiacloudlab.eig.ch:33443
I ran this command:certbot --apache
It produced this output: Failed to connect to 129.194.185.22:443 for tls-sni-01 challenge
My operating system is (include version):ubuntu 16.04
My web server is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):yes