Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:shropshire.blog
We have been trying multiple times to get Wildcard SSL for above said domain but always ended up with single domain SSL certificate. Would it be possible to check logs to see if we never sent Wildcard requests?