Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: les-play.com
I ran this command: sudo /opt/bitnami/letsencrypt/scripts/generate-certificate.sh -m YOURMAIL -d YOURDOMAIN
It produced this output: 2020/05/25 14:28:33 Could not obtain certificates:
error: one or more domains had a problem:
[www.les-play.com] acme: error: 400 :: urn:ietf:params:acme:error:dns :: DNS problem: SERVFAIL looking
up A for www.les-play.com - the domain’s nameservers may be malfunctioning, url:
Error: Something went wrong when running the following command:
$ “LEGO_BIN" --path "/opt/bitnami/letsencrypt" --tls --email="{email}” ${domain_args} run
Please check our documentation or open a ticket in our community forum, our team will be more than hap
py to help you!
My web server is (include version): NGINX 1.18.0
The operating system my web server runs on is (include version): Linux bitnami-wordpresspro-77dd 4.9.0-12-amd64 #1 SMP Debian 4.9.210-1 (2020-01-
20) x86_64
My hosting provider, if applicable, is: Google Cloud
I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know.
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):
