Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | mektenglegacy.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
Hello,
To begin, my certificate has expired, and I'd like to renew it, but I keep receiving a 404 error. Then I tried again and again until I was limited to renewing the certificate, and now I have to try again with the staging version to figure out what the problem is. I'm not sure what's wrong because I keep getting a 404 error. I tried to find a similar case to mine, but I couldn't find anything that was relevant. Please kindly assist me on this. Thank you.
My domain is:
I ran this command:
certonly --non-interactive --webroot --webroot-path=/var/www/html -d mektenglegacy.com -d www.mektenglegacy.com --dry-run -v
It produced this output:
certbot | Saving debug log to /var/log/letsencrypt/letsencrypt.log
certbot | Plugins selected: Authenticator webroot, Installer None
certbot | Simulating a certificate request for mektenglegacy.com and www.mektenglegacy.com
certbot | Performing the following challenges:
certbot | http-01 challenge for mektenglegacy.com
certbot | http-01 challenge for www.mektenglegacy.com
certbot | Using the webroot path /var/www/html for all unmatched domains.
certbot | Waiting for verification...
certbot | Challenge failed for domain mektenglegacy.com
certbot | Challenge failed for domain www.mektenglegacy.com
certbot | http-01 challenge for mektenglegacy.com
certbot | http-01 challenge for www.mektenglegacy.com
certbot |
certbot | Certbot failed to authenticate some domains (authenticator: webroot). The Certificate Authority reported these problems:
certbot | Domain: mektenglegacy.com
certbot | Type: unauthorized
certbot | Detail: 139.59.113.192: Invalid response from http://mektenglegacy.com/.well-known/acme-challenge/ni7OVG6RThBq9seuwR6HMPwFM07uSIVIZ-ma7-oxTKI: 404
certbot |
certbot | Domain: www.mektenglegacy.com
certbot | Type: unauthorized
certbot | Detail: 139.59.113.192: Invalid response from http://www.mektenglegacy.com/.well-known/acme-challenge/FlFdFNIAGFNFPELhHbKDtFryqsKx4Qn6fO-ALC8qAOk: 404
certbot |
certbot | Hint: The Certificate Authority failed to download the temporary challenge files created by Certbot. Ensure that the listed domains serve their content from the provided --webroot-path/-w and that files created there can be downloaded from the internet.
certbot |
certbot | Cleaning up challenges
certbot | Some challenges have failed.
certbot | Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details.
My web server is (include version):
nginx:1.15.12-alpine
The operating system my web server runs on is (include version):
Ubuntu 22.04 LTS (GNU/Linux 5.15.0-25-generic x86_64)
Docker version 20.10.17, build 100c701
My hosting provider, if applicable, is:
Domain: Namecheap
Server: DigitalOcean
I can login to a root shell on my machine (yes or no, or I don't know):
Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
No
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):
certbot 2.0.0
docker image certbot/certbot