Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: mail.learntotechsolutions.com
I ran this command: used Certify the web GUI on Windows 2012 server
It produced this output: config checks failed to verify https:// is both publicly accessible and can serve extensionless files
My web server is (include version):IIS8
The operating system my web server runs on is (include version): Windows 2012 Datacenter
My hosting provider, if applicable, is: none
I can login to a root shell on my machine (yes or no, or I don’t know): N/A
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): N/A