Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: kaffeegrün.com
I ran this command:
certbot certonly --manual -d kaffeegrün.com -d *.xn--kaffeegrn-x9a.com --agree-tos --no-bootstrap --manual-public-ip-logging-ok --preferred-challenges dns-01 --server https://acme-v02.api.letsencrypt.org/directorypo
It produced this output:
An unexpected error occurred:
acme.errors.ClientError: <Response [404]>
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details.
My web server is (include version):
It is deployed in azure app service.
The operating system my web server runs on is (include version):
ubuntu
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know): i don't know
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
azure app service
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):certbot 1.21.0
the log file created is : /var/log/letsencrypt
2023-12-19 10:15:08,913:DEBUG:certbot._internal.main:certbot version: 1.21.0
2023-12-19 10:15:08,913:DEBUG:certbot._internal.main:Location of certbot entry point: /usr/bin/certbot
2023-12-19 10:15:08,913:DEBUG:certbot._internal.main:Arguments: ['--manual', '-d', 'kaffeegrün.com', '-d', '*.xn--kaffeegrn-x9a.com', '--agree-tos', '--no-bootstrap', '--manual-public-ip-logging-ok', '--preferred-challenges', 'dns-01', '--server', 'https://acme-v02.api.letsencrypt.org/directorypo']
2023-12-19 10:15:08,913:DEBUG:certbot._internal.main:Discovered plugins: PluginsRegistry(PluginEntryPoint#manual,PluginEntryPoint#null,PluginEntryPoint#standalone,PluginEntryPoint#webroot)
2023-12-19 10:15:08,921:DEBUG:certbot._internal.log:Root logging level set at 30
2023-12-19 10:15:08,922:DEBUG:certbot._internal.plugins.selection:Requested authenticator manual and installer None
2023-12-19 10:15:08,922:DEBUG:certbot._internal.plugins.selection:Single candidate plugin: * manual
Description: Manual configuration or run your own shell scripts
Interfaces: Authenticator, Plugin
Entry point: manual = certbot._internal.plugins.manual:Authenticator
Initialized: <certbot._internal.plugins.manual.Authenticator object at 0xffff81bd77f0>
Prep: True
2023-12-19 10:15:08,923:DEBUG:certbot._internal.plugins.selection:Selected authenticator <certbot._internal.plugins.manual.Authenticator object at 0xffff81bd77f0> and installer None
2023-12-19 10:15:08,923:INFO:certbot._internal.plugins.selection:Plugins selected: Authenticator manual, Installer None
2023-12-19 10:15:22,286:DEBUG:acme.client:Sending GET request to https://acme-v02.api.letsencrypt.org/directorypo.
2023-12-19 10:15:22,288:DEBUG:urllib3.connectionpool:Starting new HTTPS connection (1): acme-v02.api.letsencrypt.org:443
2023-12-19 10:15:22,796:DEBUG:urllib3.connectionpool:https://acme-v02.api.letsencrypt.org:443 "GET /directorypo HTTP/1.1" 404 19
2023-12-19 10:15:22,797:DEBUG:acme.client:Received response:
HTTP 404
Server: nginx
Date: Tue, 19 Dec 2023 10:15:22 GMT
Content-Type: text/plain; charset=utf-8
Content-Length: 19
Connection: keep-alive
X-Content-Type-Options: nosniff
404 page not found
2023-12-19 10:15:22,798:DEBUG:certbot._internal.log:Exiting abnormally:
Traceback (most recent call last):
File "/usr/bin/certbot", line 33, in
sys.exit(load_entry_point('certbot==1.21.0', 'console_scripts', 'certbot')())
File "/usr/lib/python3/dist-packages/certbot/main.py", line 15, in main
return internal_main.main(cli_args)
File "/usr/lib/python3/dist-packages/certbot/_internal/main.py", line 1574, in main
return config.func(config, plugins)
File "/usr/lib/python3/dist-packages/certbot/_internal/main.py", line 1416, in certonly
le_client = _init_le_client(config, auth, installer)
File "/usr/lib/python3/dist-packages/certbot/_internal/main.py", line 763, in _init_le_client
acc, acme = _determine_account(config)
File "/usr/lib/python3/dist-packages/certbot/_internal/main.py", line 680, in _determine_account
acc, acme = client.register(
File "/usr/lib/python3/dist-packages/certbot/_internal/client.py", line 184, in register
acme = acme_from_config_key(config, key)
File "/usr/lib/python3/dist-packages/certbot/_internal/client.py", line 48, in acme_from_config_key
client = acme_client.BackwardsCompatibleClientV2(net, key, config.server)
File "/usr/lib/python3/dist-packages/acme/client.py", line 875, in init
directory = messages.Directory.from_json(net.get(server).json())
File "/usr/lib/python3/dist-packages/acme/client.py", line 1235, in get
return self._check_response(
File "/usr/lib/python3/dist-packages/acme/client.py", line 1134, in _check_response
raise errors.ClientError(response)
acme.errors.ClientError: <Response [404]>
2023-12-19 10:15:22,799:ERROR:certbot._internal.log:An unexpected error occurred:
2023-12-19 10:15:22,800:ERROR:certbot._internal.log:acme.errors.ClientError: <Response [404]>
2023-12-19 10:21:36,686:DEBUG:certbot._internal.main:certbot version: 1.21.0
2023-12-19 10:21:36,686:DEBUG:certbot._internal.main:Location of certbot entry point: /usr/bin/certbot
2023-12-19 10:21:36,686:DEBUG:certbot._internal.main:Arguments: ['--manual', '-d', 'kaffeegrün.com', '-d', '*.xn--kaffeegrn-x9a.com', '--agree-tos', '--no-bootstrap', '--manual-public-ip-logging-ok', '--preferred-challenges', 'dns-01', '--server', 'https://acme-v02.api.letsencrypt.org/directorypo']
2023-12-19 10:21:36,686:DEBUG:certbot._internal.main:Discovered plugins: PluginsRegistry(PluginEntryPoint#manual,PluginEntryPoint#null,PluginEntryPoint#standalone,PluginEntryPoint#webroot)
2023-12-19 10:21:36,694:DEBUG:certbot._internal.log:Root logging level set at 30
2023-12-19 10:21:36,695:DEBUG:certbot._internal.plugins.selection:Requested authenticator manual and installer None
2023-12-19 10:21:36,695:DEBUG:certbot._internal.plugins.selection:Single candidate plugin: * manual
Description: Manual configuration or run your own shell scripts
Interfaces: Authenticator, Plugin
Entry point: manual = certbot._internal.plugins.manual:Authenticator
Initialized: <certbot._internal.plugins.manual.Authenticator object at 0xffffae356800>
Prep: True
2023-12-19 10:21:36,695:DEBUG:certbot._internal.plugins.selection:Selected authenticator <certbot._internal.plugins.manual.Authenticator object at 0xffffae356800> and installer None
2023-12-19 10:21:36,695:INFO:certbot._internal.plugins.selection:Plugins selected: Authenticator manual, Installer None
2023-12-19 10:21:47,832:DEBUG:acme.client:Sending GET request to https://acme-v02.api.letsencrypt.org/directorypo.
2023-12-19 10:21:47,834:DEBUG:urllib3.connectionpool:Starting new HTTPS connection (1): acme-v02.api.letsencrypt.org:443
2023-12-19 10:21:48,242:DEBUG:urllib3.connectionpool:https://acme-v02.api.letsencrypt.org:443 "GET /directorypo HTTP/1.1" 404 19
2023-12-19 10:21:48,243:DEBUG:acme.client:Received response:
HTTP 404
Server: nginx
Date: Tue, 19 Dec 2023 10:21:48 GMT
Content-Type: text/plain; charset=utf-8
Content-Length: 19
Connection: keep-alive
X-Content-Type-Options: nosniff
404 page not found
2023-12-19 10:21:48,243:DEBUG:certbot._internal.log:Exiting abnormally:
Traceback (most recent call last):
File "/usr/bin/certbot", line 33, in
sys.exit(load_entry_point('certbot==1.21.0', 'console_scripts', 'certbot')())
File "/usr/lib/python3/dist-packages/certbot/main.py", line 15, in main
return internal_main.main(cli_args)
File "/usr/lib/python3/dist-packages/certbot/_internal/main.py", line 1574, in main
return config.func(config, plugins)
File "/usr/lib/python3/dist-packages/certbot/_internal/main.py", line 1416, in certonly
le_client = _init_le_client(config, auth, installer)
File "/usr/lib/python3/dist-packages/certbot/_internal/main.py", line 763, in _init_le_client
acc, acme = _determine_account(config)
File "/usr/lib/python3/dist-packages/certbot/_internal/main.py", line 680, in _determine_account
acc, acme = client.register(
File "/usr/lib/python3/dist-packages/certbot/_internal/client.py", line 184, in register
acme = acme_from_config_key(config, key)
File "/usr/lib/python3/dist-packages/certbot/_internal/client.py", line 48, in acme_from_config_key
client = acme_client.BackwardsCompatibleClientV2(net, key, config.server)
File "/usr/lib/python3/dist-packages/acme/client.py", line 875, in init
directory = messages.Directory.from_json(net.get(server).json())
File "/usr/lib/python3/dist-packages/acme/client.py", line 1235, in get
return self._check_response(
File "/usr/lib/python3/dist-packages/acme/client.py", line 1134, in _check_response
raise errors.ClientError(response)
acme.errors.ClientError: <Response [404]>