Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: https://app.plprx.com/
I ran this command: N/a, I was able to successfully install a certificate (after a number of attempts)
It produced this output: I am now getting an "Error 521 Web Server is Down" response when trying to visit app.plprx.com and I am getting a 404 not found when I try to use the original AWS Elastic Beanstalk URL: http://plp-test.eba-r4ct3cgf.us-west-2.elasticbeanstalk.com/
My web server is (include version): nginx/1.20.0
The operating system my web server runs on is (include version): AWS Linux 2 AMI
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot): 1.16.0
I'm new to installing SSL certificates and followed the instructions on the certbot site. After several attempts I was able to get the certificate to install, but ever since I'm getting the server down when visiting app.plprx.com and I'm getting a 404 not found when I use the AWS Elastic Beanstalk URL. My site is hosted on GoDaddy but runs through Cloudflare, and then I have a CNAME DNS entry to the elastic beanstalk URL.
This is the output in my server log files: Not Found: /.well-known/acme-challenge/Am8X8KUO1xJzWiIjKjaKq_APsxYPQO07-gADgsz5-5c
When I run certbot certificates this is the response:
Found the following certs:
Certificate Name: app.plprx.com
Serial Number: xxxx
Key Type: RSA
Domains: app.plprx.com
Expiry Date: 2021-09-20 01:44:05+00:00 (VALID: 89 days)
Certificate Path: /etc/letsencrypt/live/app.plprx.com/fullchain.pem
Private Key Path: /etc/letsencrypt/live/app.plprx.com/privkey.pem