Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: thedoorwayforbetterhealth.com
My hosting provider, if applicable, is: Site5
This is a part of my conversation with Site5. They are S and I am D
In that case they can contact us proving the support code and we can install it for you.
You or third party cannot install the SSL certificate from your end, you will need to provide us the certificate bundle and we will install it for you.
how do I give you the certificate bundle? is it just a number or is it something more?
You can contact your SSL provider and ask them to provide the CA bundle, private key and certificate so that we can install it from our end for you.