Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator apache, Installer apache
Obtaining a new certificate
An unexpected error occurred:
There were too many requests of a given type :: Error creating new order :: too many certificates already issued for exact set of domains: admin.hcm.cssindiaonline.com: see https://letsencrypt.org/docs/rate-limits/
Please see the logfiles in /var/log/letsencrypt for more details.
My web server is (include version): Apache/2.4.29
The operating system my web server runs on is (include version): ubuntu 18.04
My hosting provider, if applicable, is: one and one
I can login to a root shell on my machine (yes or no, or I don't know): yes
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): certbot 0.31.0
Do you know how to use the testing/staging system? (do you any need help with that?)
Do you still have any of those five certs you could use (instead of getting a new one)?
READERS: Get involved. Be heard. Do your part with: If you read something you like, then like it
In order to use the testing/staging environment, just change that to: sudo certbot --apache -d admin.hcm.cssindiaonline.com --staging
It should replicate the production system and issue a FAKE cert on completion.
If you can't get the FAKE cert, then you have problems that must be fixed.
Once you are able to obtain a FAKE cert you can then remove the --staging flag and redo the command against production to obtain a real cert.
