Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
My hosting provider, if applicable, is:
Asura Hosting
I can login to a root shell on my machine (yes or no, or I don't know):
I do not know. Please tell me how if i must.
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
ssueFromLetsEncrypt
ERROR
A test authorization for mediadirectory.org to the Let's Encrypt staging service has revealed issues that may prevent any certificate for this domain being issued.
DNS problem: server failure at resolver looking up A for mediadirectory.org; DNS problem: server failure at resolver looking up AAAA for mediadirectory.org
And nmap is showing Ports 80 & 443 are Open
$ nmap -Pn -p80,443 mediadirectory.org
Starting Nmap 7.93 ( https://nmap.org ) at 2024-05-30 19:25 PDT
Nmap scan report for mediadirectory.org (198.251.84.7)
Host is up (0.029s latency).
rDNS record for 198.251.84.7: d3mail7.my-control-panel.com
PORT STATE SERVICE
80/tcp open http
443/tcp open https
Nmap done: 1 IP address (1 host up) scanned in 0.55 seconds
