When does my SSL certificate expire and how do I renew it?


#1

Please fill out the fields below so we can help you better.

My domain is: www.pro-tectsocks.com

I ran this command:

It produced this output:

My operating system is (include version):

My web server is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):


#2

Your current certificate expires on Thursday, 3 November 2016

To renew depends slightly on your system and how you obtained / installed the certificate in the first place - can you provide the details ?

Assuming you used certbot then simply the command “certbot renew” should renew the certificate for you, and you will probably need to restart your nginx


#3

The SSL Certificate was set up by a previous employee and I know absolutely nothing about it. I don’t know what “certbot” or “nginx” is. Can you help me get a better understanding of how to determine who provided the certificate and how to contact them? How were you able to find out that it expires on November 3, 2016? Thanks


#4

There are several ways of doing this - I simply checked in the browser … go to https://www.pro-tectsocks.com/ (I used chrome, but most browsers do something similar), click on the lock and ask for details … it gives (amongst lots of other things when you view the certififcate

Issued On	Friday, 5 August 2016 at 22:44:00
Expires On	Thursday, 3 November 2016 at 21:44:00

Without the logs to your server, and a bit more information - not really.

It looks like a server probably with Shopify ? In this a dedicated server ( i.e. only your account on it, and you have root access ) or is this a shared server (you don’t have root access, and various other people probably have accounts on the same server ) ?

Do you have a control panel for your account on the server ?

Were you employing a web manager or someone around Friday, 5 August 2016 when the SSL was put on ?


#5

Also, you may find your certificate information from http://crt.sh/?q=www.pro-tectsocks.com


#6

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