Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: https://briccentre.bbk.ac.uk/
I ran this command: sudo certbot --apache
It produced this output:
My web server is (include version): apache
The operating system my web server runs on is (include version):ubuntu 18.04
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot): 1.21.0
as you can see the site is looking at a certificate from a different site, hosted in the same server. i can see both certificates with certbot certificates but is not resolving properly. I plan to install more certificates using the certbot in other sites we have with similar setup in the server, it would be great if they can all work.
many thanks, the certbot and letsencrypt have been of great help.