Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: ralmond.net
I ran this command:
./getssl -f ralmond.net
It produced this output:
copying challenge token to /home/ralmond/public_html/.well-known/acme-challenge/CqTx7saRKvCD8OP7u0zck__AaWdzOk1rUSDSaKqC2Dk
getssl: for some reason could not reach http://webmail.ralmond.net/.well-known/acme-challenge/CqTx7saRKvCD8OP7u0zck__AaWdzOk1rUSDSaKqC2Dk - please check it manually
My web server is (include version):
Apache/2.4.57 (cPanel) OpenSSL/1.1.1w mod_bwlimited/1.4 PHP/5.5.38
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot):
More details. I can register subdomains which serve http context (e.g.,
ecd.ralmond.net as I can symlink the
.well-known directory in the subdomain to to the
.well-known in the main domain. However, for
webmail.ralmond.net (and a few similar service subdomains) the web server automatically redirect
http calls to the webmail application, so
http://webmail.ralmond.net/.well-known/acme-challenge redirects to the app.
The DNS-01 validation method would require me changing my DNS.