Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: storylinq.com
I ran this command: certbot --nginx -d storylinq.com -d www.storylinq.com
It produced this output: Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator nginx, Installer nginx
Cert is due for renewal, auto-renewing...
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for storylinq.com
http-01 challenge for www.storylinq.com
nginx: [warn] conflicting server name "storylinq.com" on 0.0.0.0:80, ignored
nginx: [warn] conflicting server name "www.storylinq.com" on 0.0.0.0:80, ignored
Waiting for verification...
Cleaning up challenges
nginx: [warn] conflicting server name "storylinq.com" on 0.0.0.0:80, ignored
nginx: [warn] conflicting server name "www.storylinq.com" on 0.0.0.0:80, ignored
Failed authorization procedure. www.storylinq.com (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from https://www.storylinq.com/.well-known/acme-challenge/sN1hrbxAdQvBIZk9rdLDPmzs-qYQ5pVAh1qLwo4Ycm4 [45.82.72.223]: "\n<html lang="en">\n\n<meta charset="utf-8">\nError\n\n\n
Cannot GET /.well-known/", storylinq.com (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from https://storylinq.com/.well-known/acme-challenge/DpTcZqyOwJ0o3YDu3JW5yEP_JI7L0Umy4xfuiHieT6Q [45.82.72.223]: "\n<html lang="en">\n\n<meta charset="utf-8">\nError\n\n\nCannot GET /.well-known/"IMPORTANT NOTES:
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The following errors were reported by the server:
Domain: www.storylinq.com
Type: unauthorized
Detail: Invalid response from
https://www.storylinq.com/.well-known/acme-challenge/sN1hrbxAdQvBIZk9rdLDPmzs-qYQ5pVAh1qLwo4Ycm4
[45.82.72.223]: "\n<html lang="en">\n\n<meta
charset="utf-8">\nError\n\n\nCannot
GET /.well-known/"Domain: storylinq.com
Type: unauthorized
Detail: Invalid response from
https://storylinq.com/.well-known/acme-challenge/DpTcZqyOwJ0o3YDu3JW5yEP_JI7L0Umy4xfuiHieT6Q
[45.82.72.223]: "\n<html lang="en">\n\n<meta
charset="utf-8">\nError\n\n\nCannot
GET /.well-known/"To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
My web server is (include version): Nginx
The operating system my web server runs on is (include version): Ubuntu
My hosting provider, if applicable, is: Hostinger
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):certbot 0.31.0