Unable to renew the LetsEncrypt ssl certificates

Help
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Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: ssohiskkm.heitech.com.my

I ran this command: certbot certonly --manual -d ssohiskkm.heitech.com.my

It produced this output: Waiting for verification…
Challenge failed for domain ssohiskkm.heitech.com.my
http-01 challenge for ssohiskkm.heitech.com.my
Cleaning up challenges
Some challenges have failed.

IMPORTANT NOTES:

My web server is (include version): nginx version: nginx/1.16.1

The operating system my web server runs on is (include version): CentOS Linux release 7.7.1908 (Core)

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know): yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): certbot 1.0.0

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Is there a reason you’re using the --manual option? Did you use it correctly?

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| Osiris
June 6 |

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Is there a reason you’re using the --manual option? Did you use it correctly?

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