Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I am contractually unable to disclose.
I ran this command:
sudo certbot-auto renew
It produced this output:
WARNING: unable to check for updates.
Saving debug log to /var/log/letsencrypt/letsencrypt.log
(successfully and properly checks domains and determines not up for renewal yet)
Cert is due for renewal, auto-renewing…
Plugins selected: Authenticator webroot, Installer None
Attempting to renew cert (domain.org) from /etc/letsencrypt/renewal/domain.org.conf produced an unexpected error: bad handshake: Error([(‘SSL routines’, ‘ssl3_read_bytes’, ‘tlsv1 alert internal error’)],). Skipping.
My web server is (include version):
The operating system my web server runs on is (include version):
Ubuntu Linux 14.04.3
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): No.
I have just checked the certbot version number: 0.18.2. I suspect that I need to update certbot.