Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: recropopulus.co.uk
Detail: Invalid response from http://recropopulus.co.uk/.well-known/acme-challenge/axji0XIHhtE8m4aKCNNV0hHyDFuky77An8mtd7OsR70 [220.127.116.11]: 404
To fix these errors, please make sure that your domain name was entered correctly and the DNS A/AAAA record(s) for that domain contain(s) the right IP address.
Traceback (most recent call last):
File "/home/recro_live/environ/lib/python3.6/site-packages/certbot/auth_handler.py", line 90, in handle_authorizations
self._poll_authorizations(authzrs, max_retries, best_effort)
File "/home/recro_live/environ/lib/python3.6/site-packages/certbot/auth_handler.py", line 154, in _poll_authorizations
raise errors.AuthorizationError('Some challenges have failed.')
certbot.errors.AuthorizationError: Some challenges have failed.
My web server is (include version): nginx 1.14
The operating system my web server runs on is (include version): Linux 18.04
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know): Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot): 0.38.0