Trying to install a new cert

I've successfully requested new certs for 6 domains today but one is giving me issues: sunsetbeachva.com

Everything that I know to look for looks good. The error is: https://acme-v02.api.letsencrypt.org/acme/chall-v3/12640051165/Y1f-CQ

It sounds to me like there is an existing challenge? I also see that "addressUsed" is an IPv6 IP and our servers don't respond viz IPv6.

Any feedback is appreciated, thanks!

1 Like

The more I think about it the more I believe it's the IPv6 issue. I'll remove those and test.

1 Like

It looks to me like when I connect to sunsetbeachva.com over IPv6 it's working fine, and already has a Let's Encrypt certificate? I think you need to give us a bit more details about your current setup, and why you think IPv6 is a problem. Do you have some sort of load balancing or caching in front of it that's trying to handle the .well-known requests?

1 Like

Funny, because from my endpoint (and Unboundtest) there are no AAAA RRs configured?

1 Like

Well there aren't now. But there were when this was first posted. :slight_smile:

1 Like

Hi @jon.a

but there are ipv6 answers.

Your configuration looks curious - see https://check-your-website.server-daten.de/?q=sunsetbeachva.com

You have two ipv6:

Host Type IP-Address is auth. ∑ Queries ∑ Timeout
sunsetbeachva.com A 216.134.209.71 Jacksonville/Florida/United States (US) - Flexential Colorado Corp. Hostname: w11-03.vizergy.com yes 1 0
AAAA 2620:12a:8000::2 San Francisco/California/United States (US) - Fastly yes
AAAA 2620:12a:8001::2 San Francisco/California/United States (US) - Fastly yes

And it looks that these are different providers.

But the answer checking http://sunsetbeachva.com/.well-known/acme-challenge/check-your-website-dot-server-daten-dot-de:

Visible Content: check-your-website-dot-server-daten-dot-de.vKGSnNTMm-njyWJQYjhmPuIovGcwxiduMtzbURl4_Yc

That looks that you use a system that answers with a general account key.

Filename + "." + Hash of the account key.

That's the typical error message

The key authorization file from the server did not match this challenge

May be remove your ipv6.

1 Like

Where do those come from?

ns71.domaincontrol.com. and ns72.domaincontrol.com. are listed as the authorative NS at the com. DNS servers and they don't report AAAA RRs.

1 Like

The site has been using Let's Encrypt for quite some time

https://crt.sh/?q=sunsetbeachva.com

The certificate created a month ago is what I saw the server using over IPv6 before.

1 Like

That was the check result 19:51 (Berlin).

Now, 20:41 - all ipv6 are gone.

Host Type IP-Address is auth. ∑ Queries ∑ Timeout
sunsetbeachva.com A 216.134.209.71 Jacksonville/Florida/United States (US) - Flexential Colorado Corp. Hostname: w11-03.vizergy.com yes 1 0
AAAA yes
www.sunsetbeachva.com A 216.134.209.71 Jacksonville/Florida/United States (US) - Flexential Colorado Corp. Hostname: w11-03.vizergy.com yes 1 0
AAAA yes
1 Like

It was the IPv6 records causing the issue. I hadn't run into that before. Thanks everyone!

1 Like

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.