Trying to install a new cert

I've successfully requested new certs for 6 domains today but one is giving me issues: sunsetbeachva.com

Everything that I know to look for looks good. The error is: https://acme-v02.api.letsencrypt.org/acme/chall-v3/12640051165/Y1f-CQ

It sounds to me like there is an existing challenge? I also see that "addressUsed" is an IPv6 IP and our servers don't respond viz IPv6.

Any feedback is appreciated, thanks!

The more I think about it the more I believe it's the IPv6 issue. I'll remove those and test.

It looks to me like when I connect to sunsetbeachva.com over IPv6 it's working fine, and already has a Let's Encrypt certificate? I think you need to give us a bit more details about your current setup, and why you think IPv6 is a problem. Do you have some sort of load balancing or caching in front of it that's trying to handle the .well-known requests?

Funny, because from my endpoint (and Unboundtest) there are no AAAA RRs configured?

Well there aren't now. But there were when this was first posted. :slight_smile:

Hi @jon.a

but there are ipv6 answers.

Your configuration looks curious - see https://check-your-website.server-daten.de/?q=sunsetbeachva.com

You have two ipv6:

Host Type IP-Address is auth. āˆ‘ Queries āˆ‘ Timeout
sunsetbeachva.com A 216.134.209.71 Jacksonville/Florida/United States (US) - Flexential Colorado Corp. Hostname: w11-03.vizergy.com yes 1 0
AAAA 2620:12a:8000::2 San Francisco/California/United States (US) - Fastly yes
AAAA 2620:12a:8001::2 San Francisco/California/United States (US) - Fastly yes

And it looks that these are different providers.

But the answer checking http://sunsetbeachva.com/.well-known/acme-challenge/check-your-website-dot-server-daten-dot-de:

Visible Content: check-your-website-dot-server-daten-dot-de.vKGSnNTMm-njyWJQYjhmPuIovGcwxiduMtzbURl4_Yc

That looks that you use a system that answers with a general account key.

Filename + "." + Hash of the account key.

That's the typical error message

The key authorization file from the server did not match this challenge

May be remove your ipv6.

Where do those come from?

ns71.domaincontrol.com. and ns72.domaincontrol.com. are listed as the authorative NS at the com. DNS servers and they don't report AAAA RRs.

The site has been using Let's Encrypt for quite some time

https://crt.sh/?q=sunsetbeachva.com

The certificate created a month ago is what I saw the server using over IPv6 before.

That was the check result 19:51 (Berlin).

Now, 20:41 - all ipv6 are gone.

Host Type IP-Address is auth. āˆ‘ Queries āˆ‘ Timeout
sunsetbeachva.com A 216.134.209.71 Jacksonville/Florida/United States (US) - Flexential Colorado Corp. Hostname: w11-03.vizergy.com yes 1 0
AAAA yes
www.sunsetbeachva.com A 216.134.209.71 Jacksonville/Florida/United States (US) - Flexential Colorado Corp. Hostname: w11-03.vizergy.com yes 1 0
AAAA yes

It was the IPv6 records causing the issue. I hadn't run into that before. Thanks everyone!