Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
dev.retex.global
I ran this command:
[root@ip-172-31-13-103 ec2-user]# sudo keytool -genkey -alias tomcat -keyalg RSA -keystore /usr/share/tomcat/.keystore -keysize 2048
Enter keystore password:
What is your first and last name?
[Unknown]:
What is the name of your organizational unit?
[Unknown]:
What is the name of your organization?
[Unknown]:
What is the name of your City or Locality?
[Unknown]:
What is the name of your State or Province?
[Unknown]:
What is the two-letter country code for this unit?
[Unknown]:
Is CN=Unknown, OU=Unknown, O=Unknown, L=Unknown, ST=Unknown, C=Unknown correct?
Enter key password for <tomcat>
(RETURN if same as keystore password):
[root@ip-172-31-13-103 ec2-user]# sudo keytool -certreq -alias tomcat -file request.csr -keystore /usr/share/tomcat/.keystore
Enter keystore password:
[root@ip-172-31-13-103 ec2-user]# sudo certbot certonly --csr request.csr
Saving debug log to /var/log/letsencrypt/letsencrypt.log
How would you like to authenticate with the ACME CA?
1: Spin up a temporary webserver (standalone)
2: Place files in webroot directory (webroot)
Select the appropriate number [1-2] then [enter] (press ‘c’ to cancel): 1
Plugins selected: Authenticator standalone, Installer None
Starting new HTTPS connection (1): acme-v02.api.letsencrypt.org
An unexpected error occurred:
The request message was malformed :: Error creating new order :: DNS name does not have enough labels
Please see the logfiles in /var/log/letsencrypt for more details.
It produced this output:
An unexpected error occurred:
The request message was malformed :: Error creating new order :: DNS name does not have enough labels
My web server is (include version):
[root@ip-172-31-13-103 ec2-user]# tomcat version
Server version: Apache Tomcat/7.0.76
Server built: Oct 1 2018 16:39:09 UTC
Server number: 7.0.76.0
OS Name: Linux
OS Version: 3.10.0-514.16.1.el7.x86_64
Architecture: amd64
JVM Version: 1.8.0_131-b11
JVM Vendor: Oracle Corporation
The operating system my web server runs on is (include version):
[root@ip-172-31-13-103 ec2-user]# cat /etc/*release
NAME=“Red Hat Enterprise Linux Server”
VERSION=“7.6 (Maipo)”
ID=“rhel”
ID_LIKE=“fedora”
VARIANT=“Server”
VARIANT_ID=“server”
VERSION_ID=“7.6”
PRETTY_NAME=“Red Hat Enterprise Linux Server 7.6 (Maipo)”
ANSI_COLOR=“0;31”
CPE_NAME=“cpe:/o:redhat:enterprise_linux:7.6:GA:server”
HOME_URL=“https://www.redhat.com/”
BUG_REPORT_URL=“https://bugzilla.redhat.com/”
REDHAT_BUGZILLA_PRODUCT=“Red Hat Enterprise Linux 7”
REDHAT_BUGZILLA_PRODUCT_VERSION=7.6
REDHAT_SUPPORT_PRODUCT=“Red Hat Enterprise Linux”
REDHAT_SUPPORT_PRODUCT_VERSION=“7.6”
Red Hat Enterprise Linux Server release 7.6 (Maipo)
Red Hat Enterprise Linux Server release 7.6 (Maipo)
My hosting provider, if applicable, is:
AWS
I can login to a root shell on my machine (yes or no, or I don’t know):
YES
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
NO