Staging - Pending, The CA is processing your order, please just wait. (29/30)

Hello, we are using the LE staging environment and since yesterday around 19:00 UTC (very roughly) the issuance of certificates started to time out with Pending, The CA is processing your order, please just wait..

Running acme.sh with --debug 2 doesn't offer more information other that the certificate requests have status pending.

My domain is: neo4j.io
acme.sh version: 3.0.4

I ran this command: acme.sh --auto-upgrade 0 --log-level 1 --log --dns dns_aws -d [redacted] --staging

It produced this output:

This environment does not have a certificate. Issuing a new one from lets encrypt....
[Tue Jul 12 11:07:35 UTC 2022] Using ACME_DIRECTORY: https://acme-staging-v02.api.letsencrypt.org/directory
[Tue Jul 12 11:07:36 UTC 2022] Using CA: https://acme-staging-v02.api.letsencrypt.org/directory
[Tue Jul 12 11:07:36 UTC 2022] Create account key ok.
[Tue Jul 12 11:07:36 UTC 2022] Registering account: https://acme-staging-v02.api.letsencrypt.org/directory
[Tue Jul 12 11:07:37 UTC 2022] Registered
[Tue Jul 12 11:07:37 UTC 2022] ACCOUNT_THUMBPRINT=‘[redacted]’
[Tue Jul 12 11:07:37 UTC 2022] Creating domain key
[Tue Jul 12 11:07:37 UTC 2022] The domain key is here: /root/.acme.sh/.[redacted].io/.[redacted].io.key
[Tue Jul 12 11:07:37 UTC 2022] Single domain=‘.[redacted].io’
[Tue Jul 12 11:07:37 UTC 2022] Getting domain auth token for each domain
[Tue Jul 12 11:07:39 UTC 2022] Getting webroot for domain=‘
.[redacted].io’
[Tue Jul 12 11:07:39 UTC 2022] Adding txt value: [redacted] for domain: _acme-challenge.[redacted].io
[Tue Jul 12 11:07:40 UTC 2022] Getting existing records for _acme-challenge.[redacted].io
[Tue Jul 12 11:07:41 UTC 2022] TXT record updated successfully.
[Tue Jul 12 11:07:42 UTC 2022] The txt record is added: Success.
[Tue Jul 12 11:07:42 UTC 2022] Let’s check each DNS record now. Sleep 20 seconds first.
[Tue Jul 12 11:08:02 UTC 2022] You can use ‘--dnssleep’ to disable public dns checks.
[Tue Jul 12 11:08:02 UTC 2022] See: dnscheck · acmesh-official/acme.sh Wiki · GitHub
[Tue Jul 12 11:08:02 UTC 2022] Checking [redacted].io for _acme-challenge.[redacted].io
[Tue Jul 12 11:08:02 UTC 2022] Domain [redacted].io ‘_acme-challenge.[redacted].io’ success.
[Tue Jul 12 11:08:02 UTC 2022] All success, let’s return
[Tue Jul 12 11:08:03 UTC 2022] Verifying: *.[redacted].io
[Tue Jul 12 11:08:03 UTC 2022] Pending, The CA is processing your order, please just wait. (1/30)
[Tue Jul 12 11:08:06 UTC 2022] Pending, The CA is processing your order, please just wait. (2/30)
[Tue Jul 12 11:08:08 UTC 2022] Pending, The CA is processing your order, please just wait. (3/30)
[Tue Jul 12 11:08:11 UTC 2022] Pending, The CA is processing your order, please just wait. (4/30)
[Tue Jul 12 11:08:14 UTC 2022] Pending, The CA is processing your order, please just wait. (5/30)
[Tue Jul 12 11:08:16 UTC 2022] Pending, The CA is processing your order, please just wait. (6/30)
[Tue Jul 12 11:08:19 UTC 2022] Pending, The CA is processing your order, please just wait. (7/30)
[Tue Jul 12 11:08:21 UTC 2022] Pending, The CA is processing your order, please just wait. (8/30)
[Tue Jul 12 11:08:24 UTC 2022] Pending, The CA is processing your order, please just wait. (9/30)
[Tue Jul 12 11:08:27 UTC 2022] Pending, The CA is processing your order, please just wait. (10/30)
[Tue Jul 12 11:08:29 UTC 2022] Pending, The CA is processing your order, please just wait. (11/30)
[Tue Jul 12 11:08:32 UTC 2022] Pending, The CA is processing your order, please just wait. (12/30)
[Tue Jul 12 11:08:34 UTC 2022] Pending, The CA is processing your order, please just wait. (13/30)
[Tue Jul 12 11:08:37 UTC 2022] Pending, The CA is processing your order, please just wait. (14/30)
[Tue Jul 12 11:08:40 UTC 2022] Pending, The CA is processing your order, please just wait. (15/30)
[Tue Jul 12 11:08:42 UTC 2022] Pending, The CA is processing your order, please just wait. (16/30)
[Tue Jul 12 11:08:45 UTC 2022] Pending, The CA is processing your order, please just wait. (17/30)
[Tue Jul 12 11:08:47 UTC 2022] Pending, The CA is processing your order, please just wait. (18/30)
[Tue Jul 12 11:08:50 UTC 2022] Pending, The CA is processing your order, please just wait. (19/30)
[Tue Jul 12 11:08:53 UTC 2022] Pending, The CA is processing your order, please just wait. (20/30)
[Tue Jul 12 11:08:55 UTC 2022] Pending, The CA is processing your order, please just wait. (21/30)
[Tue Jul 12 11:08:58 UTC 2022] Pending, The CA is processing your order, please just wait. (22/30)
[Tue Jul 12 11:09:00 UTC 2022] Pending, The CA is processing your order, please just wait. (23/30)
[Tue Jul 12 11:09:03 UTC 2022] Pending, The CA is processing your order, please just wait. (24/30)
[Tue Jul 12 11:09:06 UTC 2022] Pending, The CA is processing your order, please just wait. (25/30)
[Tue Jul 12 11:09:08 UTC 2022] Pending, The CA is processing your order, please just wait. (26/30)
[Tue Jul 12 11:09:11 UTC 2022] Pending, The CA is processing your order, please just wait. (27/30)
[Tue Jul 12 11:09:13 UTC 2022] Pending, The CA is processing your order, please just wait. (28/30)
[Tue Jul 12 11:09:16 UTC 2022] Pending, The CA is processing your order, please just wait. (29/30)
[Tue Jul 12 11:09:18 UTC 2022] *.[redacted].io:Timeout
[Tue Jul 12 11:09:19 UTC 2022] Removing DNS records.
[Tue Jul 12 11:09:19 UTC 2022] Removing txt: [redacted] domain: _acme-challenge.[redacted].io
[Tue Jul 12 11:09:19 UTC 2022] Getting existing records for _acme-challenge.[redacted].io
[Tue Jul 12 11:09:21 UTC 2022] TXT record deleted successfully.
[Tue Jul 12 11:09:22 UTC 2022] Removed: Success
[Tue Jul 12 11:09:22 UTC 2022] Please check log file for more details: /root/.acme.sh/acme.sh.log

My hosting provider, if applicable, is:
Route53

1 Like

Welcome to the community @alionski

There are a number of reports with problems in staging system this morning.

Staff has been alerted. Use production system should be fine.

7 Likes

@lestaff staging failures seem to be occurring everywhere right now #1

8 Likes

Can we maybe update and follow on the status page: https://letsencrypt.status.io/

2 Likes

That's a great idea but we need to wait for LE staff to do that. I am sure they will once they have better idea of what is happening. Most of us helping here are volunteers.

7 Likes