Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: fredcolclough.com
I ran this command: SSL Zen failed to provide all 3 cert files (cabundle.crt wouldn't download)
It produced this output: Failed verification... HOW DO I GET MY CERTS SINCE cft.sh shows I DO have them! (and I've exceeded the # of certs that can be issued...so clearly I do have a cert, I just can't get it).
My web server is (include version): Apache
The operating system my web server runs on is (include version): Linux Mint 19.1
My hosting provider, if applicable, is: SELF
I can login to a root shell on my machine (yes or no, or I don't know): YES
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): NO (other than Wordpress -- fredcolclough.com/wpadmin)
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot): certbot fails.