SSL works for Chrome browser, but not for Safari or Firefox

Cert install seemed to work just fine, but now Safari and Firefox say the connection is not private/secure. Under details, it says the cert name does not match input – and yet, they do!
SSL for Chrome browser works successfully.

I have Node.js serving on port 3000, then using Nginx as proxy to serve on port 80. Not sure if that’s an issue.

My domain is: humroll.com

I ran this command: sudo certbot --nginx

It produced this output: it installed a certificate and configured nginx

My web server is (include version): nginx/1.14.0 (Ubuntu)

The operating system my web server runs on is (include version): Ubuntu 18.04.2 x64

My hosting provider, if applicable, is: digital ocean

I can login to a root shell on my machine (yes or no, or I don’t know): yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): certbot 0.28.0

Hi @cycleops

it’s not the browser, it’s the certificate ( https://check-your-website.server-daten.de/?q=humroll.com ):

Your website:

Domainname Http-Status redirect Sec. G
http://humroll.com/
206.189.200.38 200 0.240 H
http://www.humroll.com/
206.189.200.38 200 0.250 H
https://humroll.com/
206.189.200.38 200 2.477 B
https://www.humroll.com/
206.189.200.38 200 2.207 N
Certificate error: RemoteCertificateNameMismatch

Your certificate:

CN=humroll.com
	05.03.2019
	03.06.2019
expires in 90 days	humroll.com - 1 entry

Your certificate has only one domain name. So only your non-www version is secure. If someone uses the www-version, then it’s insecure.

So create one certificate with both domain names and use that.

If that works, check, if you can create redirects http -> https and https + non-preferred-version -> https + preferred version.

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Brilliant!!!
All works!
Thank you!!

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Yep, now your certificate has both domain names:

CN=www.humroll.com
	05.03.2019
	03.06.2019
expires in 90 days	humroll.com, www.humroll.com - 2 entries

So both connections are ok.

PS: Looks like this is a behaviour of Chrome.

Loaded (before writing the first post) the page with Chrome + non-www + https.

Tried to load the https + www - version -->> it wasn’t possible, Chrome redirects to the non-www version.

You’re right! I think there was an option, when installing the cert, to have http routed to https, but I declined as I’m developing. Hopefully, I can come back to that later?

You can always add redirects manual.

In your port 80 - vHost something like

RewriteEngine on
RewriteRule ^ https://%{SERVER_NAME}%{REQUEST_URI} [END,QSA,R=permanent]

In your port 443 - vHost something like

RewriteEngine on
RewriteCond %{SERVER_NAME} =notpreferredVersion
ReWriteRule ^ https://preferredVersion%{REQUEST_URI}  [END,QSA,R=permanent]

Great! I think you are the most helpful person I’ve ever met. Thank you very much!

1 Like

Yep, it’s willing to assume that a base domain certificate automatically covers a www subdomain, while other browsers aren’t, and this difference then causes confusion when trying to diagnose problems like this.

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