my certifications are installed and i cand use them in nginx but fails if i check in the websites doing SSL check, i reinstalled my vps around 4 times and started from zero every time, i have duplicated certifications and i no longer have the old files just the new ones, what i can do to fix that? can i contact support?
@jonnyforbes , welcome to the community!
For testing, please use the staging environment, which does not have certificate issuing rate limit.
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This is the primary support for Let's Encrypt. We help people get and use certs every day. See more info about that here: FAQ - Let's Encrypt
The best way to start is by answering as much as you can from the form you should have been shown when posting in the Help category. Below is that form. Thanks
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Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
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