We are currently using Heroku ACM in order to automatically emit/renew SSL certificates for our web service. It is now time to get our first renew but it is failing.
Indeed, Heroku Dashboard give us the following error : “Automated Certificate Management Failing - Domain considered unsafe”.
According to Heroku doc (http://www.google.com/safebrowsing/diagnostic?site=http://yourdomainhere.com/), SSL renew use Google’s Safe Browsing API to ensure domain before renewing certificate, however all seems O.K for our domains. See :
We created a Ticket on Heroku support team which tell us that they built their ACM on top of Let’s Encrypt service. Following their advices, we write this topic here as you may help us to get our domain cleared.
Should we use the link provided here to unstuck the Let’s Encrypt / Google’s Safe Browsing verification process ? My domain was considered an unsafe domain by a third-party API
Thanks in advance for your help !
Technical Details :
My domain is:
I ran this command:
Do not know which command is executed by Heroku ACM.
It produced this output:
Automated Certificate Management Failing - Domain considered unsafe
My web server is (include version):
Our business Web Server uses Play Framework in version 2.3.
Don not know which server is used to ensure SSL + Web Service on Heroku side.
The operating system my web server runs on is (include version):
Do not know
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
Heroku control panel, current version
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot):
Do not know