SSL keeps failing both to renew and also to request certificate PLEASE HELP

I,m wrecking my brains out on this - just can't seem to get a certificate even renewal is failing - I've tried both Please bear with me on this as I'm not very technical - Hope someone out there can help

My domain is:

I ran this command: Lets Encrypt Request Certificate

It produced this output:
Requesting a certificate for, from Let's Encrypt ..
.. request failed : Web-based validation failed :

Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator webroot, Installer None
Starting new HTTPS connection (1):
Renewing an existing certificate for and
Reusing existing private key from /etc/letsencrypt/live/
Performing the following challenges:
http-01 challenge for
http-01 challenge for
Using the webroot path /home/priyaexc/public_html for all unmatched domains.
Waiting for verification...
Challenge failed for domain
Challenge failed for domain
http-01 challenge for
http-01 challenge for
Cleaning up challenges
Some challenges have failed.

My web server is (include version): Webmin Version 2.101 with Virtualmin Version 7.7

The operating system my web server runs on is (include version): CentOS Linux 7.9.2009

My hosting provider, if applicable, is: Contabo

I can login to a root shell on my machine (yes or no, or I don't know): I'm not a pro so don't use this (avoid if I can)

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Webmin root user

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):


Hello @Pappaji,

What ACME Client and Version are you using?

I also note:

Is that the correct location?

I also think your Server is Apache.

$ curl -Ii
HTTP/1.1 404 Not Found
Date: Fri, 08 Sep 2023 17:49:18 GMT
Server: Apache
Content-Type: text/html; charset=iso-8859-1
1 Like

Hi Bruce5051

I'm using Lets Encypt and yes the server is Apache
here are some other details if it helps

OS type and version CentOS Linux 7.9.2009
Webmin version 2.101
Usermin version 2.001
Virtualmin version 7.7
Theme version 21.04
Package updates All installed packages are up to date

You might find more help on the VirtualMin community. The 404 error (http Not Found) usually means a mismatch between how VirtualMin has configured Certbot (behind the scenes) and how Apache is configured.

I think it will be some quirk with the VirtualMin config and more experts for that are:


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