Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: workshop.glenspcservice.com
I ran this command: certbot -d workshop.glenspcservice.com --manual --preferred-challenges dns certonly
It produced this output: I didn't save the output
My web server is (include version):
The operating system my web server runs on is (include version): Ubuntu 20.10 LTS
My hosting provider, if applicable, is: Mochahost
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): cPanel
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot): certbot 1.32.2
My ISP blocks port 80. When I ran certbot on my server I had to use DNS validation. Certbot returned with directions to add this long string of characters I had to add to my DNS records on my site. I did this and DNS validation was successful.
Running "certbot certificates" returns the following:
Found the following certs:
Certificate Name: workshop.glenspcservice.com
Serial Number: 35dd856a4cb6ae24763fcd98be3873cc949
Key Type: RSA
Expiry Date: 2023-04-28 13:55:22+00:00 (VALID: 88 days)
Certificate Path: /etc/letsencrypt/live/workshop.glenspcservice.com/fullchain.pem
Private Key Path: /etc/letsencrypt/live/workshop.glenspcservice.com/privkey.pem
I'm able to see the certificate by looking at my cPanel as well and these match.
When I point my browser to https://workshop.glenspcservice.com:3000 (3000 is the port the service I'm running uses) I get the message "This site can't provide a secure connection."
I've tried the Let's Debug test and the "well known acme challenge" string of characters changes every time. I'm not sure if this is the way it works because I know I changed the record that was there before when I ran certbot and it gave me the record to replace.
220.127.116.11: Fetching http://workshop.glenspcservice.com/.well-known/acme-challenge/13itkx7g7shocANDH8t6RSCqb5nG0l_QaK5F0PoPiIc: Timeout during connect (likely firewall problem.)
Is there something I'm missing here?
Thanks in advance.