Requesting SSL Certificate Error - NPM

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. |, so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output: Error: Command failed: certbot certonly --config "/etc/letsencrypt.ini" --work-dir "/tmp/letsencrypt-lib" --logs-dir "/tmp/letsencrypt-log" --cert-name "npm-16" --agree-tos --authenticator webroot --email "XXX" --preferred-challenges "dns,http" --domains "XXXX" Saving debug log to /tmp/letsencrypt-log/letsencrypt.log Some challenges have failed. Ask for help or search for solutions at See the logfile /tmp/letsencrypt-log/letsencrypt.log or re-run Certbot with -v for more details. at ChildProcess.exithandler (node:child_process:402:12) at ChildProcess.emit (node:events:513:28) at maybeClose (node:internal/child_process:1100:16) at Socket. (node:internal/child_process:458:11) at Socket.emit (node:events:513:28) at Pipe. (node:net:301:12)

My web server is (include version):

The operating system my web server runs on is (include version): raspberry pi os (docker container) nginx proxy manager

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know): yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): certbot 2.5.0

nginx proxy manager (NPM) is very difficult to debug. It hides the underlying error messages and often the log is hard to find. The underlying reason for failure is usually a misconfiguration of your environ. Many volunteers here don't like working on NPM problems for these reasons.

Not providing a domain name makes it impossible to say anything specific.

If you can post the full unedited log file we might be able to see something. Otherwise, you would be better off asking at NPM support


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