Request New Cert always Error Getting Validation Data

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1

My domain is: trustlabel.id

I ran this command: certbot --nginx -d trustlabel.id

It produced this output:
Certbot failed to authenticate some domains (authenticator: nginx). The Certificate Authority reported these problems:
Domain: trustlabel.id
Type: connection
Detail: 103.102.152.161: Fetching http://trustlabel.id/.well-known/acme-challenge/rqoNn8KInfoIz0rKxxXTAzVwkdU5gDPqRxaI1I4BqgE: Error getting validation data

My web server is (include version): nginx

The operating system my web server runs on is (include version): Ubuntu 22.04

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know): yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): Certbot 4.0.0

2

Hi @bahrulhalimi,

Let’s Debug finds https://letsdebug.net/trustlabel.id/2419903

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image2011×1169 218 KB

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3

Oh no. I already check through my own browser, my phone, my other laptop that my website is accessible. What should I do next to make http-1 connection is reaching my website?

4

First step I would say is make sure the IP Address is routable to all the Public Facing internet, which it is not from the first ERROR box above.

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5

Did you have wifi disabled so were using your carrier's public internet?

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6

Hi @bahrulhalimi,

Presently only Indonesia is able to connect via HTTP Port 80 from around the world.
Permanent link to this check report

Best Practice - Keep Port 80 Open

Please see:

Edit

There are also some DNS issues

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